HBSP (USA)
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ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (B)
Zhu, Feng; Chen, Weiru; Sun, ShirleyCase HBS-618046-EInformation TechnologiesZBJ.com (ZBJ), an online platform that connects knowledge workers to small and medium-sized enterprises, is China's largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15 million by 2017. During the company's 11-year history, ZBJ had launched ten transformation campaigns to overcome various challenges by changing its products, operations, and business...Starting at €5.74
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edaixi (eWash): Digital Transformation of Laundry Services (A)
Zhu, Feng; Chen, Weiru; Chen, Chuang; Lin, CiwuCase HBS-617034-EService and Operations ManagementFounded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China's edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers, locally sourced teams of freelancers, and in-house operations.Starting at €8.20
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edaixi (eWash): Digital Transformation of Laundry Services (B)
Zhu, Feng; Chen, Weiru; Chen, Chuang; Lin, CiwuCase HBS-617038-EService and Operations ManagementFounded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China's edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers, locally sourced teams of freelancers, and in-house operations.Starting at €5.74
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Yahoo! in China (A)
Sucher, Sandra J.; Baer, DanielCase HBS-609051-EKnowledge and CommunicationIn 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's role in the arrest and imprisonment of Chinese journalist and democracy advocate Shi Tao. The case describes the actions that Yahoo! had taken to grow its business in China, its handling of a government request for the identity of a Yahoo! user, and subsequent actions by the firm to respond to ne...Starting at €8.20
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Yahoo! in China (A) and (B), Teaching Note
Sucher, Sandra J.; Baer, DanielTeaching Note HBS-610067-ETeaching Note for 609051 and 609073.Starting at €0.00
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ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (A)
Zhu, Feng; Chen, Weiru; Sun, ShirleyCase HBS-618044-EInformation TechnologiesZBJ.com (ZBJ), an online platform that connects knowledge workers to small and medium-sized enterprises, is China's largest outsourcing platform. Founded by Mingyue Zhu in 2006, ZBJ had grown into a unicorn with 4,000 employees and a daily transaction volume of RMB15 million by 2017. During the company's 11-year history, ZBJ had launched ten transformation campaigns to overcome various challenges by changing its products, operations, and business...Starting at €8.20
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Yahoo! in China (B)
Sucher, Sandra J.; Baer, DanielCase HBS-609073-EDescribes the actions that Jerry Yang took to manage the aftermath of the Shi Tao incident following the 2007 Congressional hearing.Starting at €5.74