HBSP (USA)
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Kerry Group: Inspiring Food, Nourishing Life
Reinhardt, Forest L.; Alvarez, Jose B.; McLoughlin, Damien; Labruyere, ToniaCase HBS-721019-EStrategyThe Irish company Kerry Group, one of the leading global players in the taste and nutrition industry, wants to ensure its future growth in developing and developed markets. Founded in 1972 as a dairy cooperative, it had grown into a provider of taste and nutrition solutions through many acquisitions, but also through organic growth. In 2020, Kerry rolled out its new sustainability strategy, "Beyond the Horizon", with the goal of reaching 2 billio...Starting at €8.20
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Dark Side of Customer Analytics (Commentary for HBR Case Study)
Davenport, Thomas H.; Harris, Jeanne G.; Jones, George L.; Lemon, Katherine N.; Norton, David P.; McCallister, Michael B.Article HBS-R0705Z-EStrategyHealth insurer IFA and grocery chain ShopSense have formed an intriguing partnership, but it threatens to test customers' tolerance for sharing personal information. For years, IFA's regional manager for West Coast operations, Laura Brickman, had been championing the use of customer analytics--drawing conclusions about consumer behaviors based on patterns found in collected data. She came away from a meeting with the grocer's analytics chief, Ste...Starting at €8.20