HBSP (USA)
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Why "I'm Sorry" Doesn't Always Translate
Maddux, William W.; Kim, Peter H.; Okumura, Tetsushi; Brett, JeanneArticle HBS-F1206B-ELeadership and People ManagementResearch focused on Japan and America shows that a seemingly simple concept, the apology, is interpreted very differently by different cultures. Only by understanding such differences can executives use it as a tool for facilitating negotiations, resolving conflicts, and repairing trust--of increasing importance in today's global world.Starting at €8.20
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Restructuring JAL, Teaching Note
Baker, Malcolm P.; Sunderam, AdiTeaching Note HBS-215041-EFinanceTeaching note for 214055.Starting at €0.00
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Restructuring JAL
Baker, Malcolm P.; Sunderam, Adi; Sato, Nobuo; Kanno, AkikoCase HBS-214055-EFinanceHideo Seto, the recently appointed chairman of the investment committee of the Enterprise Turnaround Initiative Corporation, must decide whether to push JAL group, Japan's largest airline, into bankruptcy or to act as a sponsor in an out-of-court restructStarting at €8.20