HBSP (USA)
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Trouble at Tessei, Teaching Note
Bernstein, Ethan S.; Buell, Ryan W.Teaching Note HBS-616031-EService and Operations ManagementIn 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach...Starting at €0.00
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The a2 Milk Company, Teaching Note
Esty, Benjamin C.; Fisher, DanielTeaching Note HBS-719428-EStrategyTeaching note for case 719424.Starting at €0.00
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elBulli: The Taste of Innovation, Teaching Note
Norton, Michael I.; Villanueva, Julian; Wathieu, LucTeaching Note HBS-509055-EMarketingTeaching Note for [509015].Starting at €0.00
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Ebro Puleva, Teaching Note
Bell, David E.; Shelman, MaryTeaching Note HBS-510100-EStrategyTeaching Note for 510026.Starting at €0.00
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Zespri, Teaching Note
Alvarez, Jose B.; Shelman, MaryTeaching Note HBS-511103-EStrategyTeaching Note for 511001.Starting at €0.00
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Cancer Screening in Japan: Market Research and Segmentation, Teaching Note
Quelch, John A.Teaching Note HBS-514100-EMarketingTeaching Note for product #514057.Starting at €0.00
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Japan: The Miracle Years, Teaching Note
Wells, Louis T., Jr.Teaching Note HBS-712007-EEconomicsTeaching Note for 702-014.Starting at €0.00
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The Greek Crisis: Tragedy or Opportunity, Teaching Note
Roscini, DanteTeaching Note HBS-712036-EEconomicsTeaching Note for 711-088.Starting at €0.00
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GREE, Inc., Teaching Note
Hagiu, Andrei; Kotosaka, MasahiroTeaching Note HBS-713524-EStrategyTeaching Note for 713447.Starting at €0.00
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Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd., Teaching Plan
Sucher, Sandra J.; Gupta, ShaleneTeaching Note HBS-318131-ETeaching plan for case 318130.Starting at €0.00