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Mountain Dew: The Most Racist Soft-drink Commercial in History
Jana Seijts; Paul BigusCase IVEY-9B13A021-EMarketingPepsiCo faces criticism after releasing a series of online advertisements for Mountain Dew that featured an angry Mountain Dew–drinking goat, a battered white woman on crutches and the goat in a police lineup of all black men. Critics are offended by the advertisement’s portrayal of violence toward women and racial stereotypes. As the public outcry spreads, Mountain Dew’s senior brand manager needs to devise a course of action or risk damage to o...Starting at €8.20
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Toyota: Accelerator Pedal Recall (B)
Jana Seijts; Paul BigusCase IVEY-9B11M078-ELeadership and People Management, Marketing, StrategyThis case is a supplement to Toyota: Accelerator Pedal Recall (A).Starting at €5.74
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Research in Motion: Blackberry Blackout (B)
Jana Seijts; Paul BigusCase IVEY-9B12M045-ELeadership and People Management, Marketing, StrategyThis case is a supplement to Research in Motion: Blackberry Blackout (A).Starting at €5.74
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Netflix: The Public Relations Box Office Flop
Jana Seijts; Paul BigusCase IVEY-9B12M049-ELeadership and People Management, Marketing, StrategyOn the morning of September 19, 2011, the chief executive officer (CEO) of the online movie provider Netflix Incorporated became witness to growing public discontent and media criticism directed at the company. The previous evening, the CEO had announced on the company blog that Netflix would be splitting into two separate entities. With the proposed change, the Netflix DVD-by-mail service would be spun out and renamed Qwikster. The move would le...Starting at €8.20
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Research in Motion: Blackberry Blackout (A)
Jana Seijts; Paul BigusCase IVEY-9B12M044-ELeadership and People Management, Marketing, StrategyMike Lazaridis, co-CEO of Research in Motion (RIM), faced a situation of truly disastrous proportions. Earlier that week, service outages had started occurring on RIM’s popular BlackBerry smartphone devices, affecting over 30 million BlackBerry users globally. For a total of three days, RIM engineers worked around the clock to fix the widespread technical problems. However, with the company providing only brief comments to the public, many consum...Starting at €8.20
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Financial Times - USA
Álvarez, Roberto Marcos; Font, VicenteCase M-771MarketingEl Financial Times se edita e imprime en Frankfurt. En 1985 se decide imprimirlo en Estados Unidos para lograr una distribución más rápida y eficaz en todo el país y Canadá, y poder así incrementar la circulación que antes era de 10.500 ejemplares. En ese momento empieza a competir con el Wall Street Journal.Starting at €8.20
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Cazalis Leger
D'Andrea, G.; Font, VicenteCase M-778MarketingEl caso describe los distintos estudios de mercado realizados para el lanzamiento de un vermouth destinado a competir con el líder, quien ha cubierto ya la tendencia del mercado hacia las bebidas blancas. Sirve para poner a los participantes en contacto con este tipo de estudios y la forma de utilizarlos para evaluar la decisión de lanzamiento y el esfuerzo necesario para hacerlo con éxito.Starting at €8.20
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Toyota: Accelerator Pedal Recall (A)
Jana Seijts; Paul BigusCase IVEY-9B11M077-ELeadership and People Management, Marketing, StrategyIn January 2010, global automotive manufacturer Toyota faced the task of notifying customers of a recall that involved a faulty accelerator pedal on 1.7 million vehicles. Toyota had already come under intense public scrutiny the previous year over a floor mat recall that affected 4.2 million vehicles. In an attempt to reach the masses for the current recall, Toyota created a letter to customers that was featured in major newspapers and on its web...Starting at €8.20