HBSP (USA)
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Demand and Supply Forecasting at Air Products--Electronics Specialty Materials, Teaching Note
Kulp, Susan; Randall, Taylor; Kanji, ZahraTeaching Note HBS-108017-ETeaching Note to (107-018).Starting at €0.00
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Vendor Compliance at Geoffrey Ryans (A)
Kulp, Susan; DeHoratius, Nicole; Kanji, ZahraCase HBS-108022-EService and Operations ManagementGeoffrey Ryans, a regional department store, faced two major issues relating to its retail furniture line: a large percentage of stock received from East Asian vendors was not in sellable condition, and furniture pieces had high customer return rates. Discusses different options for the Shipment Quality Group, including the use of vendor scorecards and product quality checks in the furniture division. Before agreeing on any particular course of a...Starting at €8.20
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Shareholder Activists at Friendly Ice Cream (A1), (A2), (A), and (B), Teaching Note
Narayanan, V.G.; Ferri, Fabrizio; Brem, LisaTeaching Note HBS-110074-ETeaching Note for 109013, 109014, 108024 and 108073.Starting at €0.00
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Store24 (Spanish version)
Narayanan, V.G.; Kulp, Susan; Campbell, DennisCase HBS-104S01Accounting and ControlIllustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.Starting at €8.20
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Shareholder Activists at Friendly Ice Cream (A)
Ferri, Fabrizio; Narayanan, V.G.; Weber, JamesCase HBS-108024-ETwo activist investors, one a founder and one a hedge fund manager, seek to improve board oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979 they sold the business and retired. In 2000, Blake became concerned that Friendly's CEO, who owned approximately 10% of Friendly and also owned a larger percentage of another restaurant ...Starting at €8.20
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Vendor Compliance at Geoffrey Ryans (A) & (B), Teaching Note
Kulp, Susan; DeHoratius, Nicole; Kanji, ZahraTeaching Note HBS-108029-EService and Operations ManagementTeaching Note to (108-022) and (108-023).Starting at €0.00
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Shareholder Activists at Friendly Ice Cream (B)
Ferri, Fabrizio; Narayanan, V.G.; Weber, JamesCase HBS-108073-EAccounting and ControlThis case study briefly describes the outcome of the Shareholder Activists at Friendly Ice Cream (A) case.Starting at €5.74
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Shareholder Activists at Friendly Ice Cream (A1)
Ferri, Fabrizio; Narayanan, V.G.; Weber, JamesCase HBS-109013-EThe A1 and A2 versions of the "Shareholder Activists at Friendly Ice Cream (A)" split the original A case into two parts. The A1 case ends as activists Sardar Biglari and Phil Cooley prepare to meet with CEO Don Smith at Friendly's headquarters in September 2006. The A2 case resumes the story just after the meeting and details Biglari's and Friendly's actions from that point on. The A1 and A2 cases are provided for instructors who wish more flexi...Starting at €8.20
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Shareholder Activists at Friendly Ice Cream (A2)
Ferri, Fabrizio; Narayanan, V.G.; Weber, JamesCase HBS-109014-EThe A1 and A2 versions of the "Shareholder Activists at Friendly Ice Cream (A)" split the original A case into two parts. The A1 case ends as activists Sardar Biglari and Phil Cooley prepare to meet with CEO Don Smith at Friendly's headquarters in September 2006. The A2 case resumes the story just after the meeting and details Biglari's and Friendly's actions from that point on. The A1 and A2 cases are provided for instructors who wish more flexi...Starting at €8.20