HBSP (USA)
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Walmart's Online Challenge: Amazon.com
Koning, RembrandCase HBS-719461-EStrategyIn 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans faced to get medical appointments in some VA facilities. The fallout led to the resignation of the Secretary of Veterans Affairs, a criminal investigation by the Federal Bureau of Inv...Starting at €8.20
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Eight Ways to Build Collaborative Teams (Spanish version)
Gratton, Lynda; Erickson, Tamara J.Article HBS-R0711FStrategy(1) "Signature" relationship practices that build bonds among the staff, in memorable ways that are particularly suited to a company's business; (2) Role models of collaboration among executives, which help cooperation trickle down to the staff; (3) The establishment of a "gift culture," in which managers support employees by mentoring them daily, instead of a transactional "tit-for-tat culture;" (4) Training in relationship skills, such as comm...Starting at €8.20
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Matching Markets for Googlers
Cowgill, Bo; Koning, RembrandCase HBS-718487-ELeadership and People ManagementThis case describes how Google designed and launched an internal matching market to assign individual workers with projects and managers. The case evaluates how marketplace design considerations -- and several alternative staffing models -- could affect the company's goals and workers' well-being. It discusses the details of implementation as well as the intended (and unintended) consequences of the internal match system. The case concludes wit...Starting at €8.20
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What It Means to Work Here
Erickson, Tamara J.; Gratton, LyndaArticle HBS-R0703G-ELeadership and People ManagementThis article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice, along with suggestions for further reading. What distinguishes a company that has deeply engaged and committed employees from another one that doesn't? It's not a certain compensation scheme or talent-management practice. Instead, it's the ability to express to current and potential employees what makes th...Starting at €8.20
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Thinx, Inc. - Breaking Barriers in Feminine Care (Abridged)
Koning, Rembrand; Ofek, Elie; Keller, NicoleCase HBS-721021-EStrategyAn examination of the strategic marketing challenges facing Thinx as it tries to grow in the face of menstruation taboos and competition from large incumbents.Starting at €8.20
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Framebridge (A): Reimagining Custom Framing
Koning, Rembrand; Dadlani, AliciaCase HBS-723352-EStrategyIn December 2018, Susan Tynan, founder and CEO of Framebridge, a four-year-old venture-backed startup that sold online custom framing, formulated plans for the future. Her vision was to revolutionize the $4 billion industry by making custom framing easy, transparent, and affordable by leveraging digital technology and automation. Early demand for the product was strong, and Framebridge began experimenting in retail. The company built a high-tech,...Starting at €8.20
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What It Means to Work Here (Spanish version)
Erickson, Tamara J.; Gratton, LyndaArticle HBS-R0703GLeadership and People ManagementThey target potential employees as methodically as they target potential customers; they shape their signature experiences to address business needs; they identify and preserve their histories; they share stories--not just slogans--about life in the firm; they create processes consistent with their signature experiences; and they understand that they shouldn't try to be all things to all people. The best strategy for coming out ahead in the war ...Starting at €8.20