HBSP (USA)
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Managing Consumer Touchpoints at Nissan Japan
Teixeira, Thales S.; Sato, Nobuo; Kanno, AkikoCase HBS-516035-EMarketingIn 2015, Nissan was third place in the Japanese auto market, behind Toyota and Honda. The challenge of increasing market share was that 80% of car shoppers who were non-Nissan owners did not consider Nissan during their purchase process. This process involved three main consumer touchpoints: mass media advertising, internet auto websites and the physical dealerships. In the last 5 years, the importance of the dealers in influencing car sales had ...Starting at €8.20
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Showrooming at Best Buy (Spanish version)
Teixeira, Thales S.; Watkins, Elizabeth AnneCase HBS-519S19MarketingBest Buy is a consumer electronics retailer with nearly 2,000 stores worldwide. In 2012, the rising popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use Best Buy stores as "showrooms" to see new products and then search for better deals on their smartphones. This case examines how brick-and-mor...Starting at €8.20
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Pfizer: Protección global de la propiedad intelectual
Paine, Lynn Sharp; Santoro, Michael A.Case HBS-309S32EconomicsAltos funcionarios de Pfizer están evaluando su estrategia para mejorar la protección de las patentes de Pfizer en todo el mundo. El resultado de la Ronda Uruguay de negociaciones del GATT es incierto y no está claro si un acuerdo de protección de la propiedad intelectual aceptable emergerá. El caso describe cómo Pfizer ayudó a transformar la propiedad intelectual de la especialidad de un abogado a un problema de comercio internacional de preocup...Starting at €8.20