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Trouble at Tessei, Teaching Note
Bernstein, Ethan S.; Buell, Ryan W.Teaching Note HBS-616031-EService and Operations ManagementIn 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen (""bullet"") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the demands on Tessei continued to grow. Given previous leaders' failed attempts to fix Tessei's problems with increased managerial monitoring and controls, Yabe seeks a creative approach...Starting at €0.00
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Cancer Screening in Japan: Market Research and Segmentation, Teaching Note
Quelch, John A.Teaching Note HBS-514100-EMarketingTeaching Note for product #514057.Starting at €0.00
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Power Across Latin America: Endesa de Chile, Teaching Note
Ghemawat, Pankaj; Altman, Steven A.Teaching Note HBS-711475-EEconomicsTeaching Note for 799015.Starting at €0.00
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Japan: The Miracle Years, Teaching Note
Wells, Louis T., Jr.Teaching Note HBS-712007-EEconomicsTeaching Note for 702-014.Starting at €0.00
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GREE, Inc., Teaching Note
Hagiu, Andrei; Kotosaka, MasahiroTeaching Note HBS-713524-EStrategyTeaching Note for 713447.Starting at €0.00
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Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd., Teaching Plan
Sucher, Sandra J.; Gupta, ShaleneTeaching Note HBS-318131-ETeaching plan for case 318130.Starting at €0.00
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Financial Leadership in Novartis Consumer Health Businesses, Teaching Note
Groysberg, Boris; Marietta, GeoffTeaching Note HBS-409005-ELeadership and People ManagementTeaching Note for [406102].Starting at €0.00
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Start-Up Chile: April 2012, Teaching Note
Kerr, William R.Teaching Note HBS-813167-EEntrepreneurshipTeaching Note for 812158.Starting at €0.00
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Edelnor (A) and (B), Teaching Note
Siegel, JordanTeaching Note HBS-707550-EStrategyTeaching note to 707473 and 707530.Starting at €0.00
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Deferred Tax Assets in Basel III: Lessons from Japan, Teaching Note
Hawkins, David F.; Ramanna, KarthikTeaching Note HBS-112114-EAccounting and ControlTeaching Note for 111076.Starting at €0.00