IESE (España)
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MAASH - Una nueva técnica para el reemplazo de cadera
Yankovic, NataliaCase P-1141Innovation and Change, Service and Operations Management, StrategyEra un viernes por la mañana de la primavera del año 2007 y Felipe Delgado, miembro del equipo médico del Departamento de Cirugía Ortopédica y Traumatología del Hospital de Sant Celoni, se encontraba revisando, como cada semana, las historias médicas de los pacientes recientemente operados. Los resultados eran buenos -"como de costumbre"- pero sentía una creciente preocupación, puesto que percibía que los pacientes no se encontraban tan satisfech...Starting at €8.20
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Progress Technologies
Pijoan, D.; Baucells Alibés, ManelCase AD-253-EDecision Analysis, EconomicsA manager wants to estimate the sales volume for next year using a list of current and potential customers. For each customer, he has the possible sale and the probability of such sale.Starting at €8.20
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HIFU en el Hospital Universitario Mútua Terrassa
Yankovic, Natalia; Ribera, Jaume; Farré, MarçalCase P-1113Service and Operations ManagementPor un lado, este caso presenta la introducción de una nueva tecnología, HIFU (high-intensity focused ultrasound), en el Hospital Universitario Mútua Terrassa. Por otro, se describen tanto el mercado objetivo y los ingresos potenciales en los sectores privado y público como las distintas reacciones de los profesionales especializados en ginecología y oncología) a la introducción de dicha tecnología.Starting at €8.20
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Pizzas Dani
Martínez de Albéniz, Victor; Yankovic, NataliaExercise PE-76Service and Operations ManagementTu primo Dani y su amigo Albert han terminado hace poco el instituto. Quieren abrir un restaurante con la esperanza de que les ayude a financiar sus estudios universitarios en el futuro. Han identificado una esquina próxima a la casa de Dani, con algunas características que la hacen interesante para abrir un restaurante. El lugar está muy cerca de un gran colegio que ofrece tanto clases diurnas como nocturnas. Además, solo hay dos restaurantes en...Starting at €8.20
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Pizzas Dani
Martínez de Albéniz, Victor; Yankovic, NataliaExercise PE-76-EService and Operations ManagementYour cousin Dani and his friend Albert recently graduated from high school. They want to open a restaurant with an eye to funding their college education. They have identified a good place with some interesting feature on a corner near Dani's house. The location is close to a large school with both day and night classes, and there are only two other restaurants nearby, where Dani always sees long lines of customers, mostly students, but also poli...Starting at €8.20
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MAASH - A New Hip Replacement Technique
Yankovic, NataliaCase P-1141-EInnovation and Change, Service and Operations Management, StrategyIt was Friday morning on a spring day in 2007, and Felipe Delgado, a member of the medical team in the Orthopedic Surgery and Traumatology Department of Sant Celoni Hospital, was doing his weekly review of the medical records of patients who'd recently had surgery. The results were good ("as usual"), but he was increasingly concerned because he sensed that patients weren't as satisfied as the medical team was. He believed it must be possible to i...Starting at €8.20
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Tecnologías del progreso
Pijoan, D.; Baucells Alibés, ManelCase AD-253Decision Analysis, EconomicsUn gerente de área quiere estimar las ventas del próximo año a partir de un listado de clientes potenciales y actuales. Para cada cliente se acompaña la venta posible, y la probabilidad de dicha venta.Starting at €8.20
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HIFU and Mútua Terrassa University Hospital
Yankovic, Natalia; Ribera, Jaume; Farré, MarçalCase P-1113-EService and Operations ManagementThe case study follows the introduction of a new technology, HIFU (High-Intensity Focused Ultrasound), at Mútua Terrassa University Hospital. The case describes the target market and the potential revenue in the private and public sectors, as well as the different reactions of working professionals (in Gynecology and Oncology) to the introduction of the new service.Starting at €8.20