IESE (España)
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Vicarsa (B): Arreglando un error en la venta
Torres, Óscar; Palencia, LuisCase ASN-37Service and Operations ManagementLa parte (B) de este caso suministra información no conocida durante la parte (A) e invita por ello a reflexionar sobre la cautela con la que hay que establecer soluciones en situaciones con información incompleta.Starting at €5.74
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Vicarsa (B): What Went Wrong with the Sale
Torres, Óscar; Palencia, LuisCase ASN-37-EService and Operations ManagementPart (B) of this case provides information not previously available in Part (A), leading to a chance to reflect on the caution necessary in solving problems with incomplete information.Starting at €5.74
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The Wedding (A)
Sabrià Miracle, FedericoCase ASN-66-ELeadership and People ManagementA successful entrepreneur who has made many sacrifices and relied on the support of his family decides to marry his girlfriend. Everything goes smoothly and all the family members are happy until a family friend raises a purely practical matter, one that's common in many cultures but hadn't been considered by anyone in the family: Shouldn't the couple sign a prenuptial agreement? The case (which provides enough information to give us an idea of t...Starting at €8.20
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The Wedding (B)
Sabrià Miracle, FedericoCase ASN-68-ELeadership and People ManagementA successful entrepreneur who has made many sacrifices and relied on the support of his family decides to marry his girlfriend. Everything goes smoothly and all the family members are happy until a family friend raises a purely practical matter, one that's common in many cultures but hadn't been considered by anyone in the family: Shouldn't the couple sign a prenuptial agreement? The case (which provides enough information to give us an idea of t...Starting at €5.74
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Vicarsa (A): What Went Wrong with the Sale
Torres, Óscar; Palencia, LuisCase ASN-36-EService and Operations ManagementA sales representative sees what could have been an important contract running the risk of being cancelled due to the rush to try to close a related sale. The analysis of the sales process and the identification of the mistakes made provide the basis for proposing a solution. The information available is limited, and this should be taken into account during the discussion.Starting at €8.20
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Vicarsa (A): Arreglando un error en la venta
Torres, Óscar; Palencia, LuisCase ASN-36Service and Operations ManagementUn agente de ventas ve cómo lo que podía haber sido un importante contrato corre peligro de cancelarse debido a la precipitación en intentar cerrar una venta relacionada. El análisis del proceso de la venta y la identificación de los errores es la base para proponer soluciones. La información con la que se cuenta es limitada, y eso debe tenerse en cuenta en la discusión.Starting at €8.20