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Carmen García (B): Un despido con problemas
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-124Leadership and People ManagementTras los sucesos descritos en el caso ¿Carmen García?, la empresa toma la decisión de despedir a Carmen. Lo que parecía iba a ser un mero trámite administrativo, se complica cuando la afectada se niega a negociar un despido improcedente y aduce "mobbing".Starting at €5.74
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Carmen García (C): Sentencia de despido nulo
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-129Leadership and People ManagementLa sentencia del juicio de Carmen García reconoce que su despido es nulo por acoso laboral. Este es un fallo no esperado por la empresa que, sin embargo, adopta una estrategia para minimizar las repercusiones y negocia con Carmen las condiciones de su readmisión.Starting at €5.74
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Carmen García (A): Managing a Dismissal
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-119-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThis case illustrates some of the effects that periods of severe organizational stress can have on individual employees and the people management challenges that can arise in such situations. Carmen García is an employee who is highly valued by her organization. After the bank where she works is acquired by another entity, the changes that follow erode her commitment and lead to very high absenteeism. Carmen?s supervisors push for a disciplinary ...Starting at €8.20
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Carmen García (A): La gestión de un despido
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-119Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEste caso ilustra algunos de los efectos que los momentos de fuerte tensión organizacional pueden producir sobre empleados individuales y los consiguientes retos en cuanto a la gestión de las personas. Carmen García es una empleada bien valorada por su organización. Tras la adquisición del banco en que trabaja por otra entidad, se producen cambios que deterioran su compromiso y desembocan en un absentismo muy elevado. Los supervisores de Carmen p...Starting at €8.20
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Artificial Intelligence at Arriaga Asociados: Paralegal or partner
Zamora, Javier; Valor Sabatier, Josep; Calvo, Eduard; Isaac Sastre BoquetCase OIT-23-EInformation Technologies, Innovation and Change, Service and Operations ManagementIn 2023, Jesús María Ruíz de Arriaga, founder and CEO of Arriaga Asociados, was debating with Alejandro López Berraquero, the general manager, and Pedro López, the director of Transformation, about the digital transformation process that the law firm was undergoing. Specifically, Arriaga had just successfully tested an AI model that could read the text of the thousands of judicial notifications that arrived at the firm weekly, and it was time to ...Starting at €8.20
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Carmen García (B): A Problematic Dismissal
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-124-ELeadership and People ManagementAfter the events described in the first part of the case, the company decides to fire Carmen García. What seemed to be a mere administrative procedure gets complicated when García refuses to negotiate an unfair dismissal and claims that she was a victim of mobbing.Starting at €5.74
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La Inteligencia Artificial en Arriaga Asociados: ¿Una paralegal o socia del despacho?
Zamora, Javier; Valor Sabatier, Josep; Calvo, Eduard; Isaac Sastre BoquetCase OIT-23Information Technologies, Innovation and Change, Service and Operations ManagementEn el año 2023, Jesús María Ruíz de Arriaga, fundador y CEO de Arriaga Asociados debatía con Alejandro López Berraquero, director general y Pedro López, director de Transformación, el proceso de transformación digital en el que estaba inmerso este despacho de abogados. En concreto, Arriaga acababa de probar con éxito un modelo de IA que podía leer el texto de las miles de notificaciones judiciales que llegaban semanalmente al despacho, y había ll...Starting at €8.20
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Keeping an eye on the brand: Etnia Barcelona's retail strategy
Oliver, Xavier; Valentí, Albert; Isaac Sastre BoquetCase M-1407-EMarketing, StrategyEtnia is an eyewear brand known for its stylish designs, particularly of colorful high-quality sun and prescription glasses. After many years relying on a wholesale distribution model with a large international network of opticians, the company had launched its own retail activities in 2017 with a flagship store in downtown Barcelona, followed by an outlet store in the outskirts of the city two years after. Both stores had been successful, quickl...Starting at €8.20
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Carmen García (C): Invalid Dismissal Ruling
López-Cotarelo, Juan; Quintanilla, JavierCase DPO-129-ELeadership and People ManagementThe ruling in Carmen García's trial recognizes that her dismissal is invalid due to mobbing. Such a ruling was not expected by the company, which nevertheless adopts a strategy to minimize the repercussions and negotiates the conditions of the employee's reinstatement with her.Starting at €5.74