IESE (España)
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Promoción y carrera dual (A)
Chinchilla, Nuria; Poelmans, StevenCase FH-718Leadership and People ManagementEl caso explica la difícil decisión que debe tomar un matrimonio de trasladarse a un país lejano, que implica para la esposa el abandono de su trabajo y de sus posibilidades de promoción y carrera.Starting at €8.20
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Promoción y carrera dual (B)
Chinchilla, Nuria; Poelmans, StevenCase FH-719Leadership and People ManagementSe explica el desenlace del problema que se presenta en el caso A.Starting at €5.74
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Seguros Saniplan contra Joan Cots (A)
Poelmans, StevenCase FH-707Leadership and People ManagementVolviendo del almuerzo, José Sánchez, director comercial de Seguros Saniplan, se encuentra con una desagradable sorpresa esperándole: una copia de un correo electrónico que ha enviado uno de sus mejores jefes de ventas de área, Joan Cots, a todos sus vendedores, anunciando la supresión de la prima por objetivos en ese trimestre y su propia dimisión. Sánchez habla con el colaborador más directo de Cots y con el médico de la compañía, y descubren q...Starting at €8.20
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Seguros Saniplan contra Joan Cots (B)
Poelmans, StevenCase FH-714Leadership and People ManagementTras diez meses de inactividad y una terapia intensiva, Joan Cots se recupera y prepara su reincorporación a la empresa. El director de RR.HH., Josep Serrano, le ofrece una función mucho más baja, sin responsabilidades directivas, y un salario también más bajo. Joan Cots no está muy satisfecho con esta situación, ya que tiene constancia de antiguos empleados que se habían recuperado de un accidente o un infarto y volvían a su salario anterior. Es...Starting at €5.74
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Menta (A). Managing Temporary Workers
Novell V.; Poelmans, StevenCase DPO-49-ELeadership and People ManagementWhen Valeri Novell is assigned by his employer, DMR Consulting (an IT consulting company) as an outsourced consultant to the Spanish telecommunications firm Menta, he is surprised by the youth and lack of organization of "his" team of temps. He soon detects that some of the temps have their own desk and computer, while others do not seem to have a specific assigned PC. While some of the workers seem to work very hard, some others tend to take a l...Starting at €8.20
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Victoria Dalí - CompuGraphics (A)
Andrews, W.; Poelmans, StevenCase DPO-7-ELeadership and People ManagementVictoria wants to do a part-time executive program, convinced she needs the PTEP for her work. But does she really? Her manager doesn't seem to think so. And even if the company sponsors her for 70%, it would still be an investment that would weigh on her family budget. And what about her family? She would have to spend four or five hours a day if she wants to really profit from the course. She cannot work on the weekends, because she has promise...Starting at €8.20
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Seguros Saniplan versus Joan Cots (A)
Poelmans, StevenCase FH-707-ELeadership and People ManagementOn returning from lunch, José Sánchez, sales director of Seguros Saniplan, finds an unpleasant surprise waiting for him: a copy of an e-mail that one of his best area sales managers, Joan Cots, has sent out to all his sales reps, announcing the suspension of all bonuses for the previous quarter and his own resignation. Sánchez talks with Cots' closest colleague and the company doctor and discovers that behind it all lies a serious health problem ...Starting at €8.20
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Seguros Saniplan versus Joan Cots (B)
Poelmans, StevenCase FH-714-ELeadership and People ManagementAfter ten month's sick leave, Joan Cots is on the road to recovery and prepares to rejoin the company. The human resources director offers him a much less responsible post with a lower salary. Joan Cots is not satisfied with this, as he knows of other employees who, after a similarly prolonged absence, continued to earn their previous salary. Part (B) raises some ethical issues: Who was responsible for what happened? Has the human resources depar...Starting at €5.74
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Caja Navarra: Reporting Customer Profitability... to Customers
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747-EAccounting and ControlThe case can be used to teach customer profitability analysis in a service firm (bank). The case describes the decision of a bank (CAN) to disclose customer profitability to its customers. It describes how customer profitability is estimated and alternatives to this approach to estimating it. It also describes the bank's strategy that led to its decision to report to customers how much the bank makes on each one of them.Starting at €8.20
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Caja Navarra: rentabilidad de cliente... para el cliente
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747Accounting and ControlEste caso se puede emplear para enseñar sobre el análisis de rentabilidad del cliente en una empresa de servicios (banco). Describe la decisión de un banco (CAN) de divulgar la rentabilidad de cliente a cada uno de sus clientes además de cómo se realiza la estimación de dicha rentabilidad y los enfoques alternativos a esa valoración, así como la estrategia que condujo a la caja a tomar la decisión de informar a los clientes sobre cuánto ganaba co...Starting at €8.20