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Greg James at Sun Microsystems, Inc. (A) (Spanish version)
Neeley, Tsedal; DeLong, Thomas J.Case HBS-415S01StrategyGreg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a service agreement. Rather than finding a swift resolution to the rapidly escalating customer situation that motivated his trip, he finds himself facing distributed work, global...Starting at €8.20
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Conversaciones cruciales
DeLong, Thomas J.; Vijayaraghavan, VineetaCase HBS-417S14Leadership and People ManagementTodd McKenna, un asociado de tercer año en una firma de banca de inversión, se enfrenta a su jefe. Su jefe le había dicho que sería la parte superior asociado pagó en la firma, y McKenna se entera de que esto no es cierto. Se acerca a su jefe para averiguar qué estaba mentido.Starting at €8.20