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La Masia, a School of Talent
Lleó, Borja; Cardona Soriano, PabloCase DPO-216-ELeadership and People ManagementFrom the moment the young hopefuls of FC Barcelona's youth program set foot in La Masia, a team of professionals oversees their all-round education on a day-to-day basis. The Barça model takes three key aspects - physical-sporting, intellectual, and moral - into account in order to turn the 10 or 11-year-olds who come to Barça's soccer academy into excellent footballers and excellent human beings. In barely 30 years, La Masia has become the world...Starting at €8.20
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Mercadona (Spanish version)
Ton, Zeynep; Harrow, SimonCase HBS-610S26Service and Operations ManagementThis case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Español supermarket chain had adopted its own version of total quality management, called the Total Quality Model, switching from the industry's traditional high-low pricing to "always low prices" and continuous improvement. These changes called for a well-trained, empowered, a...Starting at €8.20
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La Masia, a School of Talent (Chinese Version)
Lleó, Borja; Cardona Soriano, PabloCase DPO-216-ZHLeadership and People ManagementFrom the moment the young hopefuls of FC Barcelona's youth program set foot in La Masia, a team of professionals oversees their all-round education on a day-to-day basis. The Barça model takes three key aspects - physical-sporting, intellectual, and moral - into account in order to turn the 10 or 11-year-olds who come to Barça's soccer academy into excellent footballers and excellent human beings. In barely 30 years, La Masia has become the world...Starting at €8.20
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La Masia, escuela de talento
Lleó, Borja; Cardona Soriano, PabloCase DPO-216Leadership and People ManagementDesde que las jóvenes promesas de la cantera del FC Barcelona aterrizan en la Masia, un equipo de profesionales se encarga día a día de su formación integral. El modelo Barça considera tres aspectos clave -físico-deportivo, intelectual y moral- para lograr que los chicos de 10 u 11 años que se incorporan a Can Barça lleguen a ser excelentes futbolistas y mejores personas. En poco más de 30 años, la Masia se ha convertido en la mejor cantera de fu...Starting at €8.20
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Mercadona
Ton, Zeynep; Harrow, SimonCase HBS-610089-EService and Operations ManagementThis case presents the predicament of a company trying to do right by its customers and its employees as the economic crisis of 2008 hits home. Fifteen years earlier, this Spanish supermarket chain had adopted its own version of total quality management, called the Total Quality Model, switching from the industry's traditional high-low pricing to "always low prices" and continuous improvement. These changes called for a well-trained, empowered, a...Starting at €8.20