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Grupo DKV: realmente interesados en tí
Oliver, Xavier; Sastre Boquet, IsaacCase M-1343Knowledge and Communication, Marketing, StrategyEl caso describe la estrategia de Dirección por Reputación que el Grupo DKV ha estado utilizando en el mercado español. Esta estrategia de dirección ha ayudado a la compañía a establecer un posicionamiento competitivo único dentro del copado mercado de seguros de salud, consiguiendo las mejores tasas de crecimiento de la industria en los últimos años. Con la ayuda de datos exhaustivos, el caso explica cómo se desarrolló e implementó este estilo d...Starting at €8.20
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Tergasa (A)
Segarra, José Antonio; Fernández, Albert; Carrillo, JordiCase M-1294Finance, MarketingTergasa, fundada en 1988, es una pyme del sector textil que atraviesa por una situación delicada, con problemas de tesorería y dificultades de rentabilidad en una de sus líneas de negocio. Tanto los propietarios como la dirección están preocupados; los primeros, por el riesgo patrimonial (dado que han aportado garantías al negocio), y la segunda, por los pasos que hay que dar para solucionar los problemas financieros y de gestión del negocio....Starting at €8.20
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Abadía y santuario de Montserrat: caminando hacia el segundo milenio
Segarra, José Antonio; Carrillo, Jordi; Fernández, AlbertCase M-1302MarketingEl santuario de Montserrat tiene su origen en el descubrimiento, por parte de unos pastores, de la Santa Imagen de una virgen en el año 880. En el año 1025 se construyó un monasterio benedictino y, posteriormente, una basílica. Desde sus inicios, Montserrat ha sido un lugar de peregrinaje que, durante 2011, visitaron dos millones de personas. Alberga diferentes actividades que dan servicios a los peregrinos, desde un hotel y restaurantes hasta un...Starting at €8.20
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ANFISA: Concern in the Northern Area
Segarra, José Antonio; Carrillo, JordiCase M-1253-EMarketingLuis Carral ponders how to revamp the sales area that he has been assigned. There are some strong indicators: the area is falling far short of its potential, its growth is poor and its margins are the worst in the company, as are its arrears. The team he inherited does not act like one. Luis is considering drastic changes in the territorial divisions and the compensation model. As an immediate issue, he must make decisions about four of the most ...Starting at €8.20
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DKV Group: Truly Interested in You - Teaching Note
Oliver, Xavier; Sastre Boquet, IsaacTeaching Note MT-41-EKnowledge and Communication, Marketing, StrategyThe case describes the strategy of management through reputation that the DKV Group has been using in the Spanish market. This management strategy has helped the company establish a unique competitive positioning in the crowded health insurance industry and delivered some of the best growth rates in the market during the previous few years. With the help of exhaustive data, the case explains how this management style was developed and implemented...Starting at €0.00
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DKV Group: Truly Interested in You
Oliver, Xavier; Sastre Boquet, IsaacCase M-1343-EKnowledge and Communication, Marketing, StrategyThe case describes the strategy of management through reputation that the DKV Group has been using in the Spanish market. This management strategy has helped the company establish a unique competitive positioning in the crowded health insurance industry and delivered some of the best growth rates in the market during the previous few years. With the help of exhaustive data, the case explains how this management style was developed and implemented...Starting at €8.20
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ANFISA: alarma en la zona norte
Segarra, José Antonio; Carrillo, JordiCase M-1253MarketingLuis Carral reflexiona sobre las decisiones que debe tomar para darle la vuelta a la zona de ventas que le ha sido asignada. Los indicadores son muy significativos: la zona está lejos de su potencial, su crecimiento es pobre, sus márgenes son los peores de la compañía, así como los impagados. El equipo que ha recibido en herencia no actúa como tal. Luis se plantea cambios drásticos en el despliegue de la zona y en el modelo retributivo. Como tema...Starting at €8.20
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El Celler de Can Roca: Best in the World
Oliver, Xavier; Sastre Boquet, IsaacCase M-1357-EInnovation and Change, Leadership and People Management, MarketingEl Celler de Can Roca is a three-Michelin star restaurant that has been named the best restaurant in the world by several specialist publications and has won several awards. The case sets out the schedule for one month of El Celler operations, showing the multiple activities in which the three Roca brothers - the visible heads and driving forces of the organization - are engaged on a daily basis. The restaurant's unconventional way of operating a...Starting at €8.20
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Tergasa (A)
Segarra, José Antonio; Fernández, Albert; Carrillo, JordiCase M-1294-EFinance, MarketingTergasa, founded in 1988, is a textile industry SME facing a difficult situation, which includes cash flow problems and profitability difficulties in one of its business lines. Concern is growing among the owners and management. The owners are worried about the equity risk (since they have underwritten the business) and management is concerned about the steps that need to be taken to solve the company's financial and management issues.Starting at €8.20
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El Celler de Can Roca: Best in the World - Teaching Note
Oliver, Xavier; Sastre Boquet, IsaacTeaching Note MT-45-EInnovation and Change, Leadership and People Management, MarketingThis note serves as an instructor's guide to the case study "El Celler de Can Roca: Best in the World" (M 1357 E). The case sets out the monthly schedule of one of the three Roca brothers - the managers of the world-renowned haute cuisine restaurant El Celler de Can Roca. Through this schedule, the case reveals the inner workings of the business: its strategy, structure, positioning, corporate culture, and performance. In many ways, El Celler de ...Starting at €0.00