IESE (España)
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Fiore di Zucca
Serrano, Alejandro; Calvo, EduardCase P-1183-EService and Operations ManagementFiore di Zucca was one of Italy's leading producers of bags of ready-to-eat precooked vegetables. Francesco Ferrati, the chief operating officer, reviewed the results of a new policy of producing goods without waiting to receive orders from customers. He was satisfied with the improvement in customer response time. However, the inventory had expanded so much that one of the warehouses of finished products had almost come to a standstill twice due...Starting at €8.20
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Innovando a través de la participación de las Organizaciones de Sociedad Civil (OSC): El Programa de VIH/SIDA
Garrison J.; Abreu, A.; Sánchez, J.; Rosenmöller, MagdaCase P-1000Service and Operations ManagementEl caso aborda la problemática en el proceso de desarrollo e implementación del Programa Nacional de lucha contra el SIDA (Síndrome de Inmunodeficiencia Adquirido) y las ETS (Enfermedades de Transmisión Sexual) en Brasil, que contó con el fuerte protagonismo de las ONG (Organizaciones No Gubernamentales) en las actividades de prevención y apoyo en el tratamiento, en función de su gran efectividad y facilidad de llegada en los grupos de alto riesg...Starting at €8.20
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Magazine Luiza: Expanding Horizons: The role of ecommerce in the post-IPO growth strategy
Rocha e Oliveira, Paulo; Bullara, Cesar; Sauerbronn Jacinto, RodrigoCase M-1275-ELeadership and People Management, Marketing, Service and Operations ManagementIn May 2011, Brazilian retailer Magazine Luiza successfully raised R$926 million (¿400 million) from its initial public offering (IPO) on the São Paulo stock exchange. The firm was immediately confronted with the challenge of accelerating growth beyond its already remarkable growth rate. The case is centered on the role e-commerce should play in the company's future. On the one hand, the market potential seems to be very interesting and the compa...Starting at €8.20
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Transformation at Telefónica: People as Drivers of Change
Quinn, Bernardo; Stein, GuidoCase DPO-732-EInformation Technologies, Leadership and People Management, StrategyAfter the meeting, as the newly appointed global director of Human Resources, Bernardo Quinn, walked back to his office in the West 2 Building of the Telefónica District in Madrid, he thought about what role Human Resources should play in the changes that were coming. He thought that the effort it would take to mobilize a company the size of Telefónica would be enormous. They would have to take a close look at the planned talent agenda and the co...Starting at €8.20
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La reestructuración del sistema local de salud, de financiamiento y modelo asistencial: el caso de Camaragibe - Nota del Instructor
Sánchez, J.; Rosenmöller, MagdaTeaching Note PT-18Service and Operations ManagementStarting at €0.00
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Lamborghini
Díaz, Francisco; Nueno, PedroCase P-821Service and Operations ManagementRecientemente adquirida por Chrysler, Lamborghini tiene problemas relacionados con el desarrollo de producto. El director general de la empresa se plantea la posibilidad de contratar los servicios de una consultora para implantar una metodología de «time-to-market». El equipo directivo se muestra reacio a la entrada de dicha consultora. (Also available in English).Starting at €8.20
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King & Miranda: El proyecto Olivetti
Munoz-Seca, Beatriz; Suárez-Cantón N.Case P-814Service and Operations ManagementLa concepción del diseño de un nuevo teclado realizada por dos diseñadores afincados en Italia, trabajando conjuntamente con la empresa Olivetti. El nuevo teclado significaba la ruptura, por un lado, con la forma de utilización tradicional del usuario y, por otro, con la estructura de producción de la empresa. El diseño final surgió, no en base a una necesidad detectada, sino a un análisis y estudio profundo de las razones sociales y técnicas que...Starting at €8.20
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Grenarello Gardens Preservation Foundation
de Santiago, RafaelCase AD-327-EAccounting and Control, Finance, Service and Operations ManagementThe case describes the recent creation of an Italian foundation whose mission is to foster and promote the preservation of historic gardens and parks. When the manager is asked to brief the City Council about the foundation¿s financial situation, he creates a tool to generate the financial reports simplifying the accounting process to a minimum. The case is meant to exploit the power of Microsoft Excel PivotTables and advanced Excel functions.Starting at €8.20
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Embraer 1994: from a Dream to a Global Player
Cerquinho, Fábio; Barros, Renato; Sabrià, FredericCase P-1109-EService and Operations ManagementStarting at €8.20