HBSP (USA)
-
Michelin: Building a Digital Service Platform
Gupta, Sunil; Godwin, ChristianCase HBS-520061-EStrategyMichelin, a tire company with over a century of experience, attempts to develop a digital service platform for its fleet and dealer customers. The case focuses on the challenges of bringing a large, well-established company into the digital age. Concerned about the slow growth in the tire market, Florent Menegaux, Michelin's CEO, set out to redefine the company as a mobility company. As part of this growth strategy, Michelin started offering a ho...Starting at €8.20
-
Michelin: Building a Digital Service Platform, Teaching Note
Gupta, SunilTeaching Note HBS-521095-EStrategyTeaching note for case 520061.Starting at €0.00
-
The First 100 Days (Spanish version)
Loveman, Gary W.; Schlesinger, Leonard A.; Anthony, Robert T.Case HBS-605S07The Walt Disney Co. theme parks historically have thrived on the basis of a formula stressing excellent customer service and a magnificent physical environment. The formula has proven successful in Japan, as well as the United States. With the controversial opening of Euro Disney in France, however, there has become reason to doubt the international appeal of the formula. The case documents issues involved with Euro Disney. Examines the transfera...Starting at €8.20