HBSP (USA)
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Greg James at Sun Microsystems, Inc. (A) (Spanish version)
Neeley, Tsedal; DeLong, Thomas J.Case HBS-415S01StrategyGreg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as required by a service agreement. Rather than finding a swift resolution to the rapidly escalating customer situation that motivated his trip, he finds himself facing distributed work, global...Starting at €8.20
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Schon Klinik: Eating Disorder Care
Porter, Michael E.; Stanton, Emma; Hohman, Jessica A.; Stowell, CalebCase HBS-712475-EStrategyThe Schon Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schon Klinik's founding, its early focus on measurement and improvement, and the design and implementation of a system-wide structure for measuring and reporting actual health outcomes. The case details the care cycle for eating disorder patients and highlights the role outco...Starting at €8.20
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Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)
Neeley, TsedalCase HBS-410020-ELeadership and People ManagementThis case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)." We find out how James solves the process problems involved in his team's breakdown and creates team cohesion to help them function together effectively. We also learn whether or not James is successful in taking his global team to a new level of productivity and ...Starting at €5.74
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Greg James at Sun Microsystems, Inc. (B) (Spanish version)
Neeley, TsedalCase HBS-415S02Leadership and People ManagementGreg James at Sun Microsystems, Inc. (A)." We find out how James solves the process problems involved in his team's breakdown and creates team cohesion to help them function together effectively. We also learn whether or not James is successful in taking his global team to a new level of productivity and customer service.Starting at €5.74
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Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B), Teaching Note
Neeley, TsedalTeaching Note HBS-410014-ELeadership and People ManagementTeaching Note for [409003].Starting at €0.00
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Language and Globalization: "Englishnization" at Rakuten: Results Are In! (B)
Neeley, TsedalCase HBS-413090-ELeadership and People ManagementSupplement for case 412002Starting at €5.74
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Schon Klinik: Eating Disorder Care, Teaching Note
Porter, Michael E.; Stanton, Emma; Hohman, Jessica A.; Stowell, CalebTeaching Note HBS-713527-EStrategyTeaching Note for 712475.Starting at €0.00