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HBSP (USA)
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The Rise and Fall of FTX
Dey, Aiyesha; Heese, Jonas; Pacelli, Joseph; Hancock, MaxCase HBS-124014-EBusiness Ethics and Corporate Social ResponsibilityIn November 2022, Sam Bankman-Fried's multi-billion-dollar crypto exchange, FTX, collapsed, wiping out investors and throwing the crypto industry into disarray. As FTX's founder and CEO, Bankman-Fried developed a reputation for his unerring business sense and high-profile charitable giving. To many, it came as a shock when in the wake of FTX's collapse, the attorney responsible for restructuring the company professed he had never seen "such an ut...Starting at €8.20
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Ethics: Awareness
Snowberg, ErikCase HBS-720435-EBusiness Ethics and Corporate Social ResponsibilityIn August 2017, Commonwealth Bank of Australia was looking for ways to differentiate itself from competing banks, and was also trying to improve the financial wellbeing of its customers. One domain where this was particularly relevant was in its bank-issued credit card business, where customers routinely selected cards that although profitable for the bank could be a poor fit for customers' needs - leading to low satisfaction scores, cancellation...Starting at €8.20