HBSP (USA)
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Walmart's Online Challenge: Amazon.com
Koning, RembrandCase HBS-719461-EStrategyIn 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans faced to get medical appointments in some VA facilities. The fallout led to the resignation of the Secretary of Veterans Affairs, a criminal investigation by the Federal Bureau of Inv...Starting at €8.20
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Matching Markets for Googlers
Cowgill, Bo; Koning, RembrandCase HBS-718487-ELeadership and People ManagementThis case describes how Google designed and launched an internal matching market to assign individual workers with projects and managers. The case evaluates how marketplace design considerations -- and several alternative staffing models -- could affect the company's goals and workers' well-being. It discusses the details of implementation as well as the intended (and unintended) consequences of the internal match system. The case concludes wit...Starting at €8.20
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Thinx, Inc. - Breaking Barriers in Feminine Care (Abridged)
Koning, Rembrand; Ofek, Elie; Keller, NicoleCase HBS-721021-EStrategyAn examination of the strategic marketing challenges facing Thinx as it tries to grow in the face of menstruation taboos and competition from large incumbents.Starting at €8.20
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Framebridge (A): Reimagining Custom Framing
Koning, Rembrand; Dadlani, AliciaCase HBS-723352-EStrategyIn December 2018, Susan Tynan, founder and CEO of Framebridge, a four-year-old venture-backed startup that sold online custom framing, formulated plans for the future. Her vision was to revolutionize the $4 billion industry by making custom framing easy, transparent, and affordable by leveraging digital technology and automation. Early demand for the product was strong, and Framebridge began experimenting in retail. The company built a high-tech,...Starting at €8.20