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I'm Old, Not an Idiot: A Retiree Against the Banks (B)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-782-EKnowledge and Communication, StrategyThe banking sector has undergone a profound transformation in recent years. Mergers have rendered many branches superfluous, while online banking means most users can manage their accounts while rarely entering a physical bank. The sector is shrinking, and all banks are closing branches, a process that has been further accelerated by two years of pandemic. Carlos San Juan is a 73-year-old retiree who found using banking apps difficult. When one ...Starting at €5.74
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Tramsa Mobility en dificultades: enfrentándose a un ciberataque (A)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208Information Technologies, Leadership and People ManagementEn verano de 2020, Tramsa Mobility, un transportista español que operaba varias concesiones de las administraciones públicas, fue víctima de un ataque de ransomware que amenazó seriamente la capacidad de la empresa para operar los miles de autobuses que daban servicio a algunas de las ciudades más grandes del país. El caso está dividido en tres subcasos, y describe cómo la empresa enfrentó la crisis, mostrando desafíos y dificultades distintas en...Starting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack (A) (Portuguese Version, Brazil)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208-PBInformation Technologies, Leadership and People ManagementIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €8.20
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I'm Old, Not an Idiot: A Retiree Against the Banks (A)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-781-EKnowledge and Communication, StrategyThe banking sector has undergone a profound transformation in recent years. Mergers have rendered many branches superfluous, while online banking means most users can manage their accounts while rarely entering a physical bank. The sector is shrinking, and all banks are closing branches, a process that has been further accelerated by two years of pandemic. Carlos San Juan is a 73-year-old retiree who found using banking apps difficult. When one ...Starting at €8.20
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Soy mayor, no idiota: un jubilado contra los bancos (A)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-781Knowledge and Communication, StrategyEn los últimos años, el sector bancario ha sufrido una profunda transformación: por un lado, las fusiones han hecho superfluas muchas sucursales y, por otro, las nuevas tecnologías permiten a la mayoría de los usuarios gestionar sus cuentas sin pasar por la oficina. El sector se está comprimiendo y todos los bancos están cerrando oficinas. Este proceso se ha acentuado aún más en los dos años de la pandemia. Carlos San Juan, un jubilado de 78 años...Starting at €8.20
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Tramsa Mobility on the Ropes: Dealing with a Cyberattack (A)
Valor Sabatier, Josep; Zamora, Javier; Pérez Balaguer, Jesús; Sastre Boquet, IsaacCase SI-208-EInformation Technologies, Leadership and People ManagementIn summer 2020, Tramsa Mobility, a Spanish transportation carrier that operated several concession contracts from the administration, was victim of a ransomware attack that seriously threatened the ability of the company to operate the thousands of buses that gave service to some of the largest cities in the country. The case, broken up in three different parts, describes how the company dealt with the crisis, with new challenges and difficultie...Starting at €8.20
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Soy mayor, no idiota: un jubilado contra los bancos (B)
Leahy, Ivo; De la Cierva Álvarez de Sotomayor, Santiago CarlosCase DPO-782Knowledge and Communication, StrategyEn los últimos años, el sector bancario ha sufrido una profunda transformación: por un lado, las fusiones han hecho superfluas muchas sucursales y, por otro, las nuevas tecnologías permiten a la mayoría de los usuarios gestionar sus cuentas sin pasar por la oficina. El sector se está comprimiendo y todos los bancos están cerrando oficinas. Este proceso se ha acentuado aún más en los dos años de la pandemia. Carlos San Juan, un jubilado de 78 años...Starting at €5.74