Ivey Business School (Canada)
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Donatus Pharmacy: Personnel Scheduling with Employee Preferences
Christoph Haehling von Lanzenauer; Olaf PohlCase IVEY-9B18D022-EService and Operations Management, StrategyIn March 2017, a pharmacy in Berlin encountered a personnel scheduling problem. The pharmacy’s key activity was serving customers in-store with ready-made medication. These services had to be offered during regular opening hours, on occasional Sundays, anStarting at €8.20
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Project Have Hope: Managing Growth, Commitment, Time, Inventory, and Other Challenges
Nardia Haigh; Jamila Gilliam; Frank SmithCase IVEY-9B20M011-EEntrepreneurship, StrategyBoston-based Project Have Hope was a non-profit social enterprise promoting financial stability for 100 women in Kampala, Uganda, who had been displaced as a result of Uganda’s civil war. Established in 2006, Project Have Hope used revenue from the sale of paper bead jewellery and other products made by the women to provide training, loans, and children’s tuition. The project faced many challenges over the years, including an unplanned expansion ...Starting at €8.20