Default Category
-
La Estrategia de Captación de Clientes de Internet en Bankinter
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-104S02Accounting and ControlBankinter, un relativamente pequeño banco español, tiene una gran presencia como un proveedor de servicios financieros a Internet. Abriendo el camino a la rentabilidad a través de Internet Bankinter dará una gran ventaja competitiva sobre los bancos españoles más grandes y consolidadas. Ann Peralta, director de la red de Internet en Bankinter, debe evaluar si los miles de nuevos clientes llegando de otros portales son rentables para el banco. Per...Starting at €8.20
-
Emergia: Driving Profitability on Help Desk Contracts
Martinez-Jerez, F. Asis; Brem, LisaCase HBS-111048-EFinanceEmergia wants to keep its customers happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship?Starting at €8.20
-
GAM
Oleaga M.; Campa, Jose ManuelCase F-817-EFinanceAt the end of the 2005 fiscal year and given its position as market leader and its profitable growth over the previous years, GAM pondered on the following changes: getting listed on the Stock Exchange, selling the company to an international group or even to another larger capital risk company who would like to broaden their business with a second phase of company acquisitions.Starting at €8.20
-
Grupo Santander: medidas de blindaje
Oleaga M.; Campa, Jose ManuelCase F-784Corporate Governance, FinanceA partir de las decisiones que se analizan en el Grupo Santander, se estudian las reformas de las prácticas de gobierno corporativo dentro de la empresa, en especial la relativa a la eliminación de las medidas de blindaje existentes en los estatutos.Starting at €8.20
-
Henkel Iberica (A)
Martinez-Jerez, F. Asis; Narayanan, V.G.; Brem, LisaCase HBS-105023-EService and Operations ManagementIn 2002, Esteban Garriga, customer service director at Henkel Iberica, questions whether Collaborative Planning, Forecasting, and Replenishment (CPFR) would help manage retail promotions and limit their impact on the stock-outs and obsolete inventory. Describes the situation facing Henkel Iberica, the Spanish subsidiary of the German consumer products company Henkel KgaA, with respect to the management of retail promotions. The increasing number ...Starting at €8.20
-
GAM
Oleaga M.; Campa, Jose ManuelCase F-817FinanceA cierre del ejercicio 2005, y dada su posición de liderazgo en el mercado y su rentable crecimiento en los últimos años, GAM se plantea las siguientes alternativas: una salida a bolsa, la venta de la empresa a grupos internacionales o, incluso, la venta de la empresa a otra sociedad de capital riesgo de mayor envergadura que quisiera ampliar el negocio con una segunda fase de adquisiciones de empresas.Starting at €8.20
-
Todovino: Can Your Rival Be Your Friend
Martinez-Jerez, F. Asis; Brem, LisaCase HBS-111071-EAccounting and ControlTodovino sells Spanish wines through wine clubs and web sites. Founder-CEO Gonzalo Verdera has partnered with many companies to create cobranded wine clubs, but now he is pondering a joint venture with one of his rivals, a brick-and-mortar wine chain. Todovino would provide the online presence for the chain. Should Verdera help his rival? What are the risks and benefits for Todovino?Starting at €8.20