Default Category
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IDDEO
Muro J.; Ricart, Joan EnricCase DG-1332Information Technologies, StrategyEl caso describe la entrada y el desarollo de Retevisión (el segundo operador de telecomunicaciones de España) en Internet. Se pretende explicar Internet y el negocio que se ha creado y todavía se puede crear, en la "red de redes" (proveedores de acceso, redes, interconexión, portales, contenidos, etc.). Después de informar sobre la situación y evolución del sector en general, de Internet y de los principales jugadores a diciembre de 1998, se exp...Starting at €8.20
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Fremap (B)
Muro J.; Ricart, Joan EnricCase DG-1233StrategyContinuación del caso (A) donde se explica la transformación realizada en la entidad en los últimos años y se plantean los retos actuales.Starting at €5.74
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IDDEO
Muro J.; Ricart, Joan EnricCase DG-1332-EInformation Technologies, StrategyThe case describes how Retevisión (Spain's number two telecommunications operator) made its entry into the Internet business and started to develop it. It sets out to explain the Internet and the business opportunities it has created and is expected to create in the future (ISPs, networks, interconnection, portals, content, etc.). Following an overview of the situation and development of the IT industry in general, the growth of the Internet, and...Starting at €8.20
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Allianz Customer Centricity: Is Simplicity the Way Forward?
Ascarza, Eva; Billaud, EmilieCase HBS-522008-EMarketingThis case explores the tradeoffs between product personalization and simplicity as companies grow. The case presents an opportunity to understand whether and how each of these approaches enables and/or limits companies' abilities to provide customer satisfaction while being efficient in their operations. In October 2018, Allianz was one of the world's leading insurers and asset managers with 103 million retail and corporate customers in 70 count...Starting at €8.20
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Allianz Customer Centricity: Is Simplicity the Way Forward? (Portuguese version)
Ascarza, Eva; Billaud, EmilieCase HBS-524P04MarketingThis case explores the tradeoffs between product personalization and simplicity as companies grow. The case presents an opportunity to understand whether and how each of these approaches enables and/or limits companies' abilities to provide customer satisfaction while being efficient in their operations. In October 2018, Allianz was one of the world's leading insurers and asset managers with 103 million retail and corporate customers in 70 count...Starting at €8.20