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Field Iberia, S.A. (C)
Chinchilla, Nuria; Ribera, AlbertoCase FH-543-ELeadership and People ManagementThe events from the salesman's perspective.Starting at €5.74
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Field Iberia, S.A. (A)
Chinchilla, Nuria; Ribera, AlbertoCase FH-541-ELeadership and People ManagementA new regional manager in the telecommunications sector has to take a decision about a former technician who became a salesman who, according to the previous manager, should be fired.Starting at €8.20
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The Dream Team (B): Second term as a milestone
Pathak, Richa; Ribera, AlbertoCase DPO-235-ELeadership and People ManagementThis is part B of a case that narrates the story of two teams within the MBA class. The incidents described in this part occur in the second term of the MBA. The case is intended for focusing on developing team-building skills, to discuss how the members could have approached stressful situations in better ways.Starting at €5.74
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Luis Arrese (A): The Locomotive (Portuguese Version, Brazil)
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-801-PBLeadership and People ManagementLuis Arrese is about to get the role he has dreamed of since childhood: general manager (CEO) of the European subsidiary of a multinational company. Luis has come from a humble family background and, thanks to his remarkable intellectual abilities, effort, self-motivation and sacrifice, has made rapid career progression in the company, from the very bottom to just one step from CEO. To get this far, he worked his way up several subsidiaries and t...Starting at €8.20
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Luis Arrese (C): Holidays
Gay, Francisco; Ribera, Alberto; Pin Arboledas, José RamónCase DPO-803-ELeadership and People ManagementSome stories are recounted about the impact of Luis' professional career on his family. This case replaces the DPO-65-E Fernando Ruiz (C): Family Issues from the same authors.Starting at €5.74
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Inspección Técnica de Vehículos (ITV)
Garrido Martínez, Enrique; Martinez, MarisaCase IIST-PI-135Information Technologies, StrategyEs un ejemplo cercano de una empresa de servicios, que sirve de argumento para la introducción de las herramientas elementales de procesos. Se describe la problemática de una instalación dedicada a la inspección técnica de vehículos, que ha decidido diferenciarse por atender al cliente sin cita previa. Esta fórmula funciona desde el punto de vista comercial, pero provoca muchas horas extraordinarias y no siempre consigue mantener las esperas de l...Starting at €8.20
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El almacén de Mayoral (B): la optimización
Martinez, MarisaCase IIST-PI-151Service and Operations ManagementPara Mayoral, líder en el diseño, producción y distribución para canal multimarca de moda infantil, las fechas de entrega de las colecciones eran un compromiso irrenunciable con sus clientes. En 2008 Mayoral manejaba estimaciones de crecimiento en ventas de dos dígitos, impulsadas fundamentalmente por la apertura de mercados lejanos. Las ventas en países alejados, la producción deslocalizada y la nueva legislación sobre las materias aumentaba los...Starting at €5.74
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Field Iberia, S.A. (B)
Chinchilla, Nuria; Ribera, AlbertoCase FH-542Leadership and People ManagementRelata las acciones del delegado regional para integrarlo en el equipo de vendedores.Starting at €5.74
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Field Iberia, S.A. (A)
Chinchilla, Nuria; Ribera, AlbertoCase FH-541Leadership and People ManagementUn nuevo delegado regional del sector de telecomunicaciones tiene que tomar una decisión sobre un antiguo técnico pasado a vendedor que, según el anterior delegado, debía ser despedido.Starting at €8.20
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Teaming: Uniting many for very little to accomplish a lot
Lucea, Jaime; Ribera, AlbertoCase DPO-291-EBusiness Ethics and Corporate Social Responsibility, Entrepreneurship, Leadership and People ManagementFollowing the birth of a daughter with a severe disability, Jil van Eyle decides to go from being an executive who is obsessed with money and success to devoting his life to the promotion of a micro-grants initiative in support of charitable causes - and thus Teaming is created. He is eventually able to turn his dream into a profession and expand the initiative through an online platform with the support of Grupo Intercom, Everis and Banca Cívica...Starting at €8.20