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Financial Services at Falabella (A)
Foley, C. Fritz; Hurtado, Agustin M.Case HBS-217016-EFinanceIn 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its financial services division. More than 4.5 million customers had CMR credit cards that could be used in Falabella stores, and Banco Falabella competed with other banks by offering personal banking services. The case covers many of the key questions the leaders of the firm faced, including...Starting at €8.20