Default Category
-
India Holiday Bureau: Planning for the Tourist Season
Krishnamurthy Bindumadhavan; Anshul JainCase IVEY-9B15E013-ECorporate Governance, Entrepreneurship, StrategyThe owner and chief executive officer of the India Holiday Bureau (IHB), was besieged by calls from irate travelers seeking an explanation for the poor customer service they had received. It was the peak of the tourist season in India, with international visitors pouring into the country to explore its temples, palaces, hills, beaches and wildlife reserves. IHB had accepted several online hotel-booking requests, but because the hotel did not have...Starting at €8.20
-
Schneider Electric India: Leadership Challenges
Abinash Panda; Anshul Jain; Samir MishraCase IVEY-9B17C011-EEntrepreneurship, Leadership and People ManagementIn May 2015, the new director at Schneider Electric’s plant in Rudrapur, India, faced a challenging situation. The company had an ongoing struggle with quality issues and consistently missed its production targets. From a human relations perspective, employee engagement and morale were low and the shop-floor workers had very little respect for the plant’s management team. The new director quickly launched a program of human resource initiatives a...Starting at €8.20
-
Bhaghwati Steel Centre: Backward or Forward?
Nishant Sapra; Anshul JainCase IVEY-W29383-EEntrepreneurship, FinanceBhagwati Steel Centre, a family-owned trading firm located in Ghaziabad, India, was facing a short-term decline in revenue from its core business, trading iron and steel components, during the COVID-19 pandemic. The company’s four partners felt that this was the right time to diversify and expand their business to establish more sources of revenue and income; they were considering diversifying and expanding their business using a business integra...Starting at €8.20