HBSP (USA)
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Deutsche Allgemeinversicherung (Spanish version)
Upton, David M.Case HBS-603S09Service and Operations ManagementDescribes the application of statistical process control in a service industry. In this case, Annette Kluck must decide how to adopt manufacturing-based principles to a service process ranging from customer account setup to legal services.Starting at €8.20
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Fake News at DER SPIEGEL (B): The Commission's Recommendations
Dey, Aiyesha; Heese, Jonas; Labruyere, ToniaCase HBS-120002-EAccounting and ControlThis (B) case serves as a complement to the case "Fake News at DER SPIEGEL (A)".Starting at €5.74
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Fake News at DER SPIEGEL (C): Organizational Changes
Dey, Aiyesha; Heese, Jonas; Labruyere, ToniaCase HBS-120005-EAccounting and ControlThis (C) case complements the case "Fake News at DER SPIEGEL (A)".Starting at €5.74