HBSP (USA)
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South African Airways (A)
Margolis, Joshua D.; Roberts, Laura Morgan; Winig, LauraCase HBS-407014-ELeadership and People ManagementAmid efforts to engineer a turnaround at South African Airways (SAA), the CEO confronts an impending strike at the struggling company. How should the company address questions of distributive and procedural justice in post-Apartheid South Africa, and how should the CEO recover from a crucial misstep at the start of the strike? Chronicles the challenges and missteps of previous CEOs and the turnaround plan put in place by Ngqula to help curtail wa...Starting at €8.20