HBSP (USA)
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Transforming Singapore's Public Libraries (Spanish Version)
Hallowell, Roger; Knoop, Carin-Isabel; Neo, Boon SiongCase HBS-810S06EntrepreneurshipEl sistema de Singapur Biblioteca Pública se transformó de ser mediocre en el mejor de clase mundial utilizando la tecnología de la información, gestión progresiva de recursos humanos, y la comercialización se acerca inusual para las agencias gubernamentales.Starting at €8.20
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Shangri-La Hotels
Campbell, Dennis; Kazan, BrentCase HBS-108006-EService and Operations ManagementIn November 2006, Symon Bridle, the newly appointed chief operating officer of Shangri-La Hotels and Resorts, was thinking about a number of organizational issues that presented challenges to Shangri-La's rapid expansion strategy. There were three major iStarting at €8.20