HBSP (USA)
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Hard Side of Change Management (Spanish version)
Sirkin, Harold L.; Keenan, Perry; Jackson, AlanArticle HBS-R0510GLeadership and People Managementproject duration, particularly the time between project reviews; integrity of performance, or the capabilities of project teams; the level of commitment of senior executives and staff; and the additional effort required of employees directly affected by the change. The DICE framework is a simple formula for calculating how well a company is implementing, or will be able to implement, its change initiatives. The framework comprises a set of simpl...Starting at €8.20
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Rediscovering Market Segmentation (Spanish version)
Yankelovich, Daniel; Meer, DavidArticle HBS-R0602GMarketingIn 1964, Daniel Yankelovich introduced in the pages of Harvard Business Review the concept of nondemographic segmentation, by which he meant the classification of consumers according to criteria other than age, residence, income, and such. The predictive power of marketing studies based on demographics was no longer strong enough to serve as a basis for marketing strategy, he argued. Buying patterns had become far better guides to consumers' futu...Starting at €8.20
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The Work of Leadership (Spanish version)
Heifetz, Ronald A.; Laurie, Donald L.Article HBS-R0111KLeadership and People ManagementChanges in societies, markets, and technologies around the globe constantly force businesses to clarify their values, develop new strategies, and learn new ways to operate. The most important task for leaders in the face of such challenges is mobilizing people throughout their organizations to do adaptive work. In this HBR article from 1997, the authors suggest that the prevailing notion that leadership consists of having a vision and aligning p...Starting at €8.20
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Leadership Across Cultures
Harvard Business ReviewArticle HBS-F1505Z-EKnowledge and CommunicationBridging cultural differences demands exceptional emotional intelligence. This chart shows the percentage of leaders in each of seven global regions--the U.S., the Middle East, India, Latin America, sub-Saharan Africa, Europe, and China--who demonstrated strength in a range of hard and soft skills, according to a study by YSC, a corporate psychology consultancy. Due to the highly graphical nature of the Vision Statement, we offer this reprint in...Starting at €8.20
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Discipline of Teams (Spanish version)
Katzenbach, Jon R.; Smith, Douglas K.Article HBS-R0507PLeadership and People Managementthose that recommend things--task forces or project groups; those that make or do things--manufacturing, operations, or marketing groups; and those that run things--groups that oversee some significant functional activity. For managers, the key is knowing where in the organization these teams should be encouraged. Managers who can foster team development in the right place at the right time prime their organizations for top performance.Starting at €8.20
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Dark Side of Customer Analytics (Commentary for HBR Case Study)
Davenport, Thomas H.; Harris, Jeanne G.; Jones, George L.; Lemon, Katherine N.; Norton, David P.; McCallister, Michael B.Article HBS-R0705Z-EStrategyHealth insurer IFA and grocery chain ShopSense have formed an intriguing partnership, but it threatens to test customers' tolerance for sharing personal information. For years, IFA's regional manager for West Coast operations, Laura Brickman, had been championing the use of customer analytics--drawing conclusions about consumer behaviors based on patterns found in collected data. She came away from a meeting with the grocer's analytics chief, Ste...Starting at €8.20
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Life's Work: An Interview with Julia Gillard
Gillard, Julia; Beard, AlisonArticle HBS-R1906N-EAustralia's former prime minister talks about discipline, resilience, and misogyny.Starting at €8.20
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Confidence Doesn't Always Boost Performance
Moore, Don A.; Morse, GardinerArticle HBS-F2006B-EKnowledge and CommunicationA team of researchers found that people who were optimistic about their abilities scored no better than people who doubted themselves on a wide range of tests. And overconfidence, it seems, may even impair performance, especially if it leads to a lack of preparation.Starting at €8.20
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Why It's So Hard to Be Fair (Spanish version)
Brockner, JoelArticle HBS-R0603HLeadership and People ManagementWhen employees believe they are being treated fairly--when they feel heard, when they understand how and why important decisions are made, and when they believe they are respected--their companies will benefit. Research shows that practicing process fairness reduces legal costs from wrongful-termination suits, lowers employee turnover, helps generate support for new strategic initiatives, and fosters a culture that promotes innovation. What's mor...Starting at €8.20