IESE (España)
- Case
Linkality's Call Center
Collection: IESE (España)Ref.: M-1221-EPublished: Nov 11, 2009Format: pdfLanguage: English - Case
Amazon: equilibrio entre orientación al cliente y compromiso del empleado
Collection: IESE (España)Ref.: P-1165Published: Sep 15, 2017Reviewed: Sep 1, 2020Format: pdfLanguage: Spanish - Case
Amazon: Balancing Customer Centricity with Employee Engagement
Collection: IESE (España)Ref.: P-1165-EPublished: Sep 15, 2017Reviewed: Sep 1, 2020Format: pdfLanguage: English - Case
El centro de llamadas de Linkality
Collection: IESE (España)Ref.: M-1221Published: Nov 11, 2009Format: pdfLanguage: Spanish - Case
Amazon: Balancing Customer Centricity with Employee Engagement (Portuguese version, Portugal)
Collection: IESE (España)Ref.: P-1165-PPPublished: Sep 15, 2017Reviewed: Sep 1, 2020Format: pdfLanguage: Portuguese Portugal