IESE (España)
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Metro Bank: The British Banking Revolution Begins
Lago, Alejandro; Moscoso, PhilipCase P-1112-EFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Metro Bank: The British Banking Revolution Begins (Portuguese Version, Brazil)
Lago, Alejandro; Moscoso, PhilipCase P-1112-PBFinance, Service and Operations Management, StrategyVernon W. Hill has created quite a unique bank fully focused on delivering great customer service. Previously, in the United States, his approach has been highly successful. The question is: will he be able to replicate the success in the U.K. and lead to a banking revolution? But to answer this question, one first has to fully understand what the business model is all about.Starting at €8.20
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Metro Bank: comienza la revolución de la banca británica
Lago, Alejandro; Moscoso, PhilipCase P-1112Finance, Service and Operations Management, StrategyVernon W. Hill ha creado un banco realmente singular, completamente centrado en proporcionar un excelente servicio al cliente. En el pasado, su enfoque tuvo un enorme éxito en EE.UU. La pregunta es: ¿Será capaz de replicar este éxito en el Reino Unido y provocar una revolución en la banca? Pero para responder a esta pregunta, en primer lugar se debe tener un conocimiento cabal del funcionamiento de este modelo de negocio.Starting at €8.20
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Sweden: 1870-1970
Argandoña, Antonio; Kettell, D. B.Case ASE-308-EEconomicsA description and explanation of the so called «Swedish model», from the underdeveloped Sweden of the XIX century to the apex of the model, in the 60's.Starting at €8.20
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Sweden since the 1970s
Argandoña, Antonio; Kettell, D. B.Case ASE-314-EEconomicsSince the 1970s, the Swedish economy has shown a number of bad performance indicators: high inflation, unemployment, high public deficit, low growth rates, etc., both on the internal side of the economy and in comparison with other advanced countries. The case describes those developments, their causes and effects, and serves to analyse the failure of the so-called «Swedish model».Starting at €8.20