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Jumbo vs. Líder. La Batalla por el Mercado Chileno
Martínez, J.Case ESE-DC-C-ES-05-004MarketingEn la primavera de 2004, el mercado chileno del retail parecía no tener descanso. Las noticias de trascendentales cambios propiciados por grandes actores se sucedían unas a otras sin tregua. A vuelta de Fiestas Patrias, Almacenes París “levantaba” a Pablo Turner de la Gerencia General de Falabella. El último día de agosto, Cencosud anunció la compra de la cadena Montecarlo con 14 locales y dos en construcción, y un 2,7% de participación de mercad...Starting at €8.20
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Quatro (A): Lanzamiento en Chile
Martínez, J.Case ESE-DC-C-ES-05-005AMarketingA principios de 1996, Coca Cola buscaba una nueva bebida para lanzar en Chile con el objetivo de generar un volumen incremental rentable a costa de algunos productos de la competencia. Habían escogido a Quatro, una bebida diferente con sabor a pomelo, que había tenido éxito en Argentina y Colombia. Se preguntaban si el lanzamiento que habían preparado para Chile podía alcanzar resultados similares.Starting at €8.20
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CMPC Celulosa S.A.
Martínez, J., Barchiesi, F., Campos, I., Eitner, E., Yuraszeck, F.Case ESE-DC-C-ES-07-014MarketingEn una fría mañana de agosto de 1997, Luis Llanos, Gerente de Estudios de CMPC Celulosa S.A., conducía su automóvil por las congestionadas avenidas que llevan al Centro Cívico de Santiago, donde se ubica el edificio corporativo del holding forestal más grande y tradicional de Chile. No podía dejar de reflexionar sobre las implicancias que la recomendación que debía hacer en las próximas horas al Directorio de la Matriz, tendría en la estrategia d...Starting at €8.20
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Ashby Pharmaceuticals
Muñoz-Cobo, Diego; Villanueva, JulianCase M-1208-EMarketingJames Conica had just been appointed new sales director of the company Ashby Pharmaceuticals, which sold pharmaceutical products. His task was to substantially improve the performance of the sales force, which according to company director Ian Thompson, had ample scope for improvement.Starting at €8.20
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From BoysTown to yourtown: Rebranding an Iconic Australian Charity
Vishal Mehrotra; Alex BeamishCase IVEY-9B20A083-EMarketingyourtown was an Australian non-profit organization offering a variety of services to children, young people, and families, supported by a range of stakeholders including federal and state governments, corporations, and, most significantly, members of the public. It was best known for its art union initiative in which supporters bought tickets to a raffle for luxury homes and automobiles.
In 2016, the organization rebranded from BoysTown, which...Starting at €8.20
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MontGras. Estrategia de exportación para una bodega chilena
Arnold, David J.; Stevenson, Howard H.Case HBS-510S14MarketingPara maximizar su eficacia, los casos de color deben imprimirse en color. MontGras, una bodega chilena de tamaño medio, tiene que formular una estrategia de exportación. Tiene que decidir si hacer hincapié en los mercados de Estados Unidos o del Reino Unido, que también ofrecen diferentes propuestas de posicionamiento y fijación de precios. Se ha fallado dos veces para penetrar en el mercado de EE.UU. porque las relaciones de distribuidor se cayó...Starting at €8.20
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Rediscovering Market Segmentation (Spanish version)
Yankelovich, Daniel; Meer, DavidArticle HBS-R0602GMarketingIn 1964, Daniel Yankelovich introduced in the pages of Harvard Business Review the concept of nondemographic segmentation, by which he meant the classification of consumers according to criteria other than age, residence, income, and such. The predictive power of marketing studies based on demographics was no longer strong enough to serve as a basis for marketing strategy, he argued. Buying patterns had become far better guides to consumers' futu...Starting at €8.20
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Otago Museum
Ralph W. Adler; Jing SongCase IVEY-9B10B007-EAccounting and Control, Leadership and People Management, Marketing, StrategyIn existence since 1868, the non-profit Otago Museum in New Zealand had undergone several changes and expansions during its history and was regarded as curator of a broad-based collection of Maori and South Pacific artifacts. In January 2010, the Otago Museum's chief financial officer (CFO) was instructed by the museum's chief executive officer (CEO) to create a balanced scorecard (BSC) for the museum. The current CEO had brought a sense of custo...Starting at €8.20
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Zespri Grows
Bell, David E.; Kindred, NatalieCase HBS-519047-EMarketingControlling about a third of global kiwifruit exports by volume and nearly half by value in 2018, Zespri was a grower-owned "corporatized cooperative" with the exclusive right to export New Zealand-grown kiwifruit (except to Australia). Zespri did not grow fruit, but rather managed an integrated marketing system across the value chain. This coordinated structure enabled Zespri to control quality, build a brand, and command premium prices in expor...Starting at €8.20
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Hindustan Unilever Limited Versus USV Private Limited: An Advertising Skirmish
Ajeet SharmaCase IVEY-W27508-EKnowledge and Communication, MarketingUSV Private Limited (USV), an Indian pharmaceutical company, launched three comparative advertising campaigns for its Sebamed cleansing bar in January 2021, targeting the soap bars of Hindustan Unilever Limited (HUL) based on the bars’ pH values. Without delay, HUL filed a lawsuit against USV on grounds of disparaging its brands, infringing upon its trademarks, and misleading of consumers. The Bombay High Court restrained USV from continuing with...Starting at €8.20