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ZenRecruit: Sales Coaching and Performance Reviews
Roberge, Mark N.Case HBS-817041-EMarketingAmara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two under-performing sales people. This case concerns a metrics-driven sales organization, challenges the students to combine quantitative and qualitative observations to craft productive sales ...Starting at €8.20