HBSP (USA)
- Case
Barcelo Hotels and Resorts (A) (Spanish version)
Collection: HBSP (USA)Ref.: HBS-512S05Published: Feb 18, 2011Format: PDFPages: 30Language: Spanish - Article
Dark Side of Customer Analytics (Commentary for HBR Case Study)
Collection: HBSP (USA)Ref.: HBS-R0705Z-EPublished: May 1, 2007Reviewed: Jun 6, 2019Format: PDFPages: 5Language: English