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Banco de Iberia (B): Workforce Adjustment Policies
Rábago, Eduardo; Stein, GuidoCase DPO-223-EInnovation and Change, Leadership and People ManagementAt year-end 2008, Banco de Iberia posted a profit of close to 63 million euros, with 6% growth in the balance sheet. During 2009 and 2010, the downturn in the business was very pronounced, so the bank instructed staff to drastically cut expenses, and strict risk controls were introduced. The strategic plan for the three-year period ending 2011 was centered on prudent and transparent management, based on scrupulous adherence to regulations and eth...Starting at €5.74
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Maison Lumineuse: An Online Assessment Process
Rábago, Eduardo; Stein, GuidoCase DPO-731-EInformation Technologies, Innovation and Change, Leadership and People ManagementMaison Lumineuse is a retailer of home and decor products with a history that goes back over 40 years. The company is a leader in its sector, with 12,000 employees and 120 stores. In mid-2020, at the height of the COVID-19 pandemic, the company is planning to reassign 120 staff currently employed as store-level HR heads. To this end, a decision is made to modify the assessment center method by doing the assessments online and partly automating sc...Starting at €8.20
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MCO Insurance
Rábago, Eduardo; Stein, Guido; Cuadrado, MartaCase DPO-298-EInnovation and Change, Leadership and People ManagementStarting at €8.20
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Vaccination in Bogotá before the decentralisation and reform of the Health System in Colombia (A)
Gallardo H. M.; Camacho M.; Tono T.; Pancorvo J.; Ribera, JaumeCase P-1028-EService and Operations ManagementDecentralization as part of the reform of the health system has had a significant impact on the effectiveness of the public health system. The case shows the difficulties encountered in regional management and the decisions that have been made to achieve the goals that have been set. The case provides a general description of certain government initiatives in the context of the reform of the health system in Colombia, subsequently focusing on the...Starting at €8.20
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LIPA (B): Decisions about People
Rábago, Eduardo; Stein, GuidoCase DPO-173-ECorporate GovernanceOLTRA, a leading Spanish manufacturer, has acquired the Argentinean firm LIPA. Before any other measures are taken, the acquirer wishes to carry out an assessment of the second-level executives at LIPA. OLTRAs human resources director decides to use assessment centers, which reveal significant differences between the two companies and call for decisions to be made about specific individuals.Starting at €5.74
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Public hospital self-government and competitiveness in the Santa Fe de Bogotá health services market
Gallardo H. M.; Morales L. G.; Pancorvo J.; Rosenmöller, MagdaCase P-1002-EService and Operations ManagementSince the beginning of the decade, Colombia has been implementing an in-depth reform of the health system, advocating independent administrative and financial management of public hospitals within a framework of competition between health service providers. The country's capital city, Santa Fe de Bogotá, has 32 public hospitals which, in 1997, were set up as state social enterprises, implementing independent management systems. The case analyzes ...Starting at €8.20
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Prosalud and the Insurance Program for Mothers and Children (SNMN) (A)
Mintz P.; Savedoff W.; Pancorvo J.; Magdalene M.Case P-998-EService and Operations ManagementThe health situation in Bolivia faces numerous challenges, and reforms must take into account the requirements of different population groups, political, municipal and private sectors. Particular attention is paid to the contributions of an NGO called Prosalud. The Health Secretary is designing a program to reduce the high levels of mortality among pregnant women and children under five. The program leads to uncertainties both for the Health Secr...Starting at €8.20
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The shared administration program and local health administration associations (CLAS)
Altobelli, L.; Pancorvo J.; Rosenmöller, MagdaCase P-1010-EService and Operations ManagementIn recent years, CLASs have undergone a process of nationwide growth and deployment in Peru. CLASs are community-based, non-profit organizations formed to co-manage the Ministry of Health's primary care centers. The case describes aspects of the Peruvian health reforms, concentrating on this shared management arrangement, which today covers almost 20% of the public health system. Organizational, administrative, operational and implementation issu...Starting at €8.20
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Health Reform in Bolivia: Generating evidence and sustainability with performance-based management
Schwab N.; Pancorvo J.Case P-1026-EService and Operations ManagementIn 1999, Bolivia started an evidence based health reform. The case describes the efforts, the Ministry of Health and Social Provision undertook to generate and institutionalize a management culture based in results by establishing management contracts with the departmental authorities, with objectives and related indicators. The objectives concern the Basic Health insurance (SBS), the extended immunization program (PAI). The case describes the re...Starting at €8.20
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Banco de Iberia (A)
Rábago, Eduardo; Stein, GuidoCase DPO-217-EInnovation and Change, Leadership and People ManagementBanco de Iberia was founded by an investor group at the end of the 19th century, with capital of six million pesetas (36,000 euros). Since then, the bank has maintained a stable stock price and a reputation as a sound institution with proven expertise in universal banking services for personal, corporate and institutional customers. In 2009 the bank needs to adapt its management structure to the new circumstances, so as to tighten control of expe...Starting at €8.20