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iQmetrix: The Customer Is Always Right
Chris Street; Darren Meister; Tracy ThibodeauCase IVEY-9B16M028-EEntrepreneurship, StrategyIn 2015, iQmetrix, a company founded in 1999, developed and sold point-of-sale (POS) software using the software-as-a-service model. Two iQmetrix enterprise account managers were discussing strategies for closing a software subscription deal with a large customer who asked for significant customization to be completed before the deal could be signed. The customization appeared to be critical for the customer, and the account managers thought the ...Starting at €8.20
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GM: The Opel Decision
Darren Meister; Ramasastry ChandrasekharCase IVEY-9B10M022-EStrategyIn July 2009, General Motors Company (GM),the world's second largest automotive enterprise, has come out of a bankruptcy orchestrated by the U.S. federal government. Leaner and focused after a 40-day exercise, GM is still a long way from a full-fledged financial recovery. The company is under a mandate to concentrate first on its U.S. market. Its European subsidiary, which manufactures the Opel cars, has been struggling for nearly a decade. The b...Starting at €8.20
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RONA Inc.- Dealing with Recession
Darren Meister; Ramasastry ChandrasekharCase IVEY-9B09M076-EMarketing, Service and Operations Management, StrategyIn September 2009, the president and chief executive officer (CEO) of Rona Inc. was reviewing the company's progress in relation to the ongoing economic recession. Rona was the largest retailer of hardlines in Canada. Rona had noticed definitive signs of slowdown in the third quarter of 2007 and had launched Strategic Plan 2008 - 2011 as a response. The two-phase program was nearing the completion of its first phase of Productivity, Efficiency an...Starting at €8.20
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University Health Network (UHN): The MOE-MAR Initiative
Darren Meister; Ken MarkCase IVEY-9B06E013-EInformation TechnologiesThe director of Acute Care Information Management at University Health Network is thinking about how to form a steering committee and several working groups to manage the implementation and ongoing operation of the Medication Order Entry and Medication Administration Record module. This initiative would be the most challenging and complex the IT department had ever undertaken. She would need to address the concerns of administration, physicians a...Starting at €8.20
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Canadian Air Transport Security Authority (CATSA)
Darren Meister; Ken MarkCase IVEY-9B06E018-EInformation TechnologiesIn March 2005, the vice-president and chief operating officer of the Canadian Air Transport Security Authority (CATSA), was thinking about how to best harness the business intelligence (BI) system that CATSA had implemented. From its creation in 2002, CATSA had developed an organizational structure with more than 200 managers overseeing 4,000 screening officers. In June 2003, a BI solution was developed and, in 2004, the solution was launched. Th...Starting at €8.20
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Companyia Cervesera del Montseny (Portuguese Version, Brazil)
Soler, Edi; Palencia, LuisCase ASN-80-PBDecision Analysis, Entrepreneurship, StrategyThis case study contains the interview that the authors conducted with the main partners of the brewery Companyia Cervesera del Montseny in June 2018. A decade after being set up, the company had managed to grow but with poor profitability and enormous debt, due to the investments that they had made in the previous few years. However, they had the feeling that they had reached a point where it was no longer possible to grow organically but, rathe...Starting at €8.20
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Cusomoto, S.A. 2018 (A)
Grandes, Mª Jesús; Palencia, LuisCase C-789Accounting and ControlCaso básico que introduce al alumno en la contabilidad financiera. Presenta una empresa que, aun obteniendo beneficios, tiene problemas de liquidez. El documento permite repasar conceptos fundamentales como activo y pasivo, patrimonio neto, ingresos y gastos y cobro y pago. Además, muestra la preparación y utilidad fundamentalmente del estado de flujo de efectivo. Esta publicación está basada en el caso Cusomoto, S.A. 2008 de los mismos autores....Starting at €8.20
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Cusomoto, S.A. 2018 (B)
Grandes, Mª Jesús; Palencia, LuisCase C-790Accounting and ControlCaso básico que introduce al alumno en la contabilidad financiera. Presenta una empresa que, aun obteniendo beneficios, tiene problemas de liquidez. El documento permite repasar conceptos fundamentales como activo y pasivo, patrimonio neto, ingresos y gastos y cobro y pago. Además, muestra la preparación y utilidad fundamentalmente del estado de flujo de efectivo. Esta publicación está basada en el caso Cusomoto, S.A. 2008 de los mismos autores....Starting at €5.74
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NESA
Palencia, Luis; Grandes, Mª JesúsExercise CE-26Accounting and ControlEn julio de 2013, Pedro Torca y Marisa Mercader viajaron a Taxonia, un pequeño principado europeo, para celebrar su reciente graduación del programa Executive MBA. Pedro, que trabajaba en una ingeniería, y Marisa, que era responsable de Project Finance en un banco, hacía tiempo que se planteaban fundar su propia empresa, y estaban continuamente explorando oportunidades de negocio. Taxonia, situada entre Suecia y Portugal, era conocida por sus rec...Starting at €8.20
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Micoderm: Prevention and treatment of diaper's dermatitis
Fernández, Albert; Palencia, LuisCase ASN-49-EDecision AnalysisA pharmaceutical company, LIDERM, has to decide the status of one of its more traditional products, Micoderm. Micoderm is currently among the medicines heavily subsidized by the Spanish health system, which ensures the product an important volume. On the other hand, the price the company can charge the end consumer is quite low, to the point that due to lack of price revision, it is currently loosing money. The company has to decide whether to wi...Starting at €8.20