HBSP (USA)
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Talent@Tencent
Khanna, Tarun; Hua Dai, Nancy; Lin, ShuCase HBS-717500-EStrategyLate in 2016, two senior human resources (HR) executives at Tencent Holdings (Tencent), China's leading Internet services firm, are assessing the effectiveness of the company's talent management practices in responding to Tencent's sustained hypergrowth. Over the preceding decade, Tencent's revenues and earnings had grown at a compound annual rate (CAGR) of 38% and 44%, respectively. Its staff grew at a 25% CAGR, primarily by hiring recent colleg...Starting at €8.20
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Hacking Bureaucracy: Reimagining California's Food Stamp Program in the Digital Age, Teaching Plan
Eaves, David; Winig, LauraTeaching Note HBS-KS1216-EInformation TechnologiesTeaching note for case KS1215.Starting at €0.00
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Cracking the Monolith: California's Child Welfare Services Disrupts Technology Procurement (A)
Datla, Anjani; Eaves, DavidCase HBS-KS1235-EEconomicsIn October 2015, two senior California officials: Marybel Batjer, Secretary for Government Operations, and Michael Wilkening, Undersecretary for the Health and Human Services Agency seized on an idea that had the potential to turn the state's long dysfunctional technology procurement process on its head. After years of planning, California was about to request bids for a new child welfare management system to replace a twenty-year-old technology...Starting at €8.20
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Aadhaar: India's Big Experiment with Unique Identification, Teaching Plan
Murphy-Macinta, Christina; Eaves, David; Goldberg, DanielTeaching Note HBS-KS1274-EInformation TechnologiesTeaching plan for cases KS1259 and KS1260.Starting at €0.00
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI
Winig, Laura; Eaves, DavidCase HBS-KS1304-EInformation TechnologiesIn 2019, World Bank analyst Abebi Eke had a difficult assignment: decide whether to recommend that the World Bank, in line with its commitment to expanding financial inclusion to the world's poor, lend its support to a particular digital payments scheme. Eke was asked to investigate two of the most promising payment systems-UPI in India and M-Pesa in Kenya-and prepare a memo comparing the benefits and drawbacks of each. Eke had discovered that wh...Starting at €8.20
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The Quest for Achieving Financial Inclusion: M-Pesa Versus UPI, Teaching Plan
Eaves, DavidTeaching Note HBS-KS1305-EInformation TechnologiesTeaching plan for case KS1304.Starting at €0.00
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China Lodging Group (A) (Spanish version)
Sandino, Tatiana; Li, Shelley Xin; Hua Dai, NancyCase HBS-117S11Accounting and ControlThis case study explores the challenges of aligning middle management interests with company goals as a company navigates rapid growth in a dynamic industry. China Lodging Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business, uses Balanced Scorecard (BSC) metrics to promote both consistency of service and an entrepreneurial attitude amongst hotel managers. The company needs to encourage its managers to o...Starting at €8.20
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Agricultural Revolution without a Land Revolution: the Megafarms of CP Group
Kirby, William C.; Hua Dai, NancyCase HBS-316150-EThis case describes the megafarm model launched by the CP group as part of their efforts to ensure the safety and quality of their supply chain of agricultural products (particularly, eggs) in China while also promoting the welfare of Chinese farmers. This model was developed in close partnership with the local government, and received financing support from a local bank. The case asks students to discuss the potential for scaling this model acro...Starting at €8.20
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Yili Group: Building a Global Dairy Company
Kirby, William C.; Hua Dai, NancyCase HBS-317003-EStrategyFrom its humble beginnings as a local Chinese dairy company, the Inner Mongolia Yili Group has become one of the largest dairy companies in the world. To achieve this Yili has aggressively expanded its footprint overseas including building the world's largest integrated dairy production base in New Zealand and forming R&D partnerships in Europe and North America. As the company continues its growth in the context of a slowing Chinese economy, how...Starting at €8.20
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Aadhaar: India's Big Experiment with Unique Identification (A)
Eaves, David; Goldberg, DanielCase HBS-KS1259-EInformation TechnologiesMany people take identity for granted, confident that they can prove they are who they say they are by using a driver's license or other ID card. For many millions of people, this is not the case. They possess not only no driver's license, but also no birth certificate which could be used to gain a driver's license and prove they are who they claim to be. As a result, they can sometimes appear invisible to the state, unable to receive aid or part...Starting at €8.20