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Managing Employee Retention (Spanish version)
Frei, Frances X.; Campbell, DennisCase HBS-607S04Service and Operations ManagementUsed as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.Starting at €8.20
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Afghanistan 2006: Building a Brand New State
Maurer, Noel; Spar, Debora L.; Trumbull, GunnarCase HBS-707033-EEconomicsIn 2006, Afghanistan remains a country in turmoil. It has a newly elected democratic government, a rebounding economy, and considerable economic potential. But the country is still torn by rival factions and dominated by the opium trade. Explores how Afghanistan has been rebuilt since the U.S. invasion of 2001, and what it means to create a modern state. Can state institutions be imposed from the outside? And what are the prospects for democracy ...Starting at €8.20
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TD Canada Trust (B): Linking the Service Model to the P&L
Campbell, Dennis; Kazan, BrentCase HBS-108043-EStarting at €5.74
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China Resources Corporation (A) and (B), Teaching Note
Campbell, DennisTeaching Note HBS-108074-EAccounting and ControlTeaching Note for [107013] and [107015].Starting at €0.00
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TD Canada Trust (A), (B), and (C), Teaching Note
Campbell, DennisTeaching Note HBS-108076-ETeaching Note for 108-005, 108-043, and 108-055.Starting at €0.00
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Affinity Plus, Teaching Note
Campbell, DennisTeaching Note HBS-112091-EFinanceTeaching Note for 112091.Starting at €0.00
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Moneyball (A): What Are You Paying for? (Spanish version)
Frei, Frances X.; Campbell, Dennis; Sherman, EliotCase HBS-621S08EconomicsExplores the contextual elements of Major League Baseball and presents data to allow for an analytic examination of alleged market inefficiencies within the sport. A rewritten version of an earlier case.Starting at €8.20
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El barbero de Buenos Aires: La renegociación de la deuda argentina. El recorte más corto del mundo
Maurer, Noel; Musacchio, AldoCase HBS-708S24EconomicsCuenta la historia de la estrategia agresiva de Argentina para renegociar su deuda pública desde 2003 hasta 2005. La mayoría de los acreedores aceptó la oferta para intercambiar su deuda para el nuevo valor de títulos de 35 centavos de dólar, sin reconocimiento de todos los intereses vencidos. Muchos reductos, sin embargo, permanecen fuera del trato. Algunos expertos creen que la postura de Argentina tendrá consecuencias negativas para el sector ...Starting at €8.20
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Poweo: David y Goliat en el mercado francés de electricidad
Maurer, Noel; Farri, ElisaCase HBS-713S19StrategyPara maximizar su eficacia, los casos de color deben imprimirse en color. Charles Beigbeder, el presidente y fundador de Poweo, una alternativa electricidad y el operador de gas en Francia, tiene que decidir sobre la estrategia de la empresa a la luz de la desregulación de la electricidad y la posición dominante de lectricit de France (EDF) en el mercado francés. Can Poweo competir con éxito contra la FED, con su gigantesca base nuclear instalada...Starting at €8.20
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Sales Misconduct at Wells Fargo Community Bank (Spanish version)
Srinivasan, Suraj; Campbell, Dennis; Gallani, Susanna; Migdal, AmramCase HBS-119S25StrategySet in early-2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the leadup to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in relation to the years-long period of misconduct in sales. Subsequent investigations, terminations, compensation clawbacks, and other consequences are described.Starting at €8.20