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New York Bakery (J)
David Loree; Ken MarkCase IVEY-9B10C023J-EEntrepreneurship, Leadership and People Management, StrategyA technical consultant is travelling to New York Bakery, and eastern U.S. confectionery company that is under bankruptcy protection. The consultant's task is to assess New York Bakery's readiness for the installation of a new payroll system, which will help it move through the bankruptcy process. By his first week on the job, the consultant realizes that his task is greater than he imagined. In trying to help the organization prepare for the chan...Starting at €8.20
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Coopers & Lybrand in Hungary (B) (Spanish version)
Loveman, Gary W.; Hallowell, RogerCase HBS-620S03Service and Operations ManagementCoopers & Lybrand open an office in Hungary.Starting at €5.74
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Taco Bell Corp. (Spanish Version)
Schlesinger, Leonard A.; Hallowell, RogerCase HBS-602S03Service and Operations ManagementJohn Martin, director general de Taco Bell, trae a la compañía en línea con sus competidores a través de un cambio gradual durante la década de 1980. A principios de 1990, que adopta enfoques innovadores para mejorar los niveles de servicio al tiempo que reduce los precios, proporcionando una clara ventaja competitiva. Ilustra el poder del pensamiento innovador en una industria de servicios y demuestra la importancia de un enfoque coordinado y ho...Starting at €8.20
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Microsoft Corporation: Is Stack Ranking the Answer
David Loree; Ken MarkCase IVEY-9B14C031-ELeadership and People ManagementA vice-president of human resources at a technology software provider was reviewing the employee appraisal submissions for her firm. After years of rapid growth, the firm was underperforming relative to its peers and it seemed that part of the problem was its relaxed performance appraisal system. As much had been written about Microsoft Corporation’s stack ranking system, the human resources executive wondered how much she could learn about appra...Starting at €8.20
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New York Bakery (E)
David Loree; Ken MarkCase IVEY-9B10C023E-EEntrepreneurship, Leadership and People Management, StrategyA technical consultant is travelling to New York Bakery, and eastern U.S. confectionery company that is under bankruptcy protection. The consultant's task is to assess New York Bakery's readiness for the installation of a new payroll system, which will help it move through the bankruptcy process. By his first week on the job, the consultant realizes that his task is greater than he imagined. In trying to help the organization prepare for the chan...Starting at €5.74
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New York Bakery (I)
David Loree; Ken MarkCase IVEY-9B10C023I-EEntrepreneurship, Leadership and People Management, StrategyA technical consultant is travelling to New York Bakery, and eastern U.S. confectionery company that is under bankruptcy protection. The consultant's task is to assess New York Bakery's readiness for the installation of a new payroll system, which will help it move through the bankruptcy process. By his first week on the job, the consultant realizes that his task is greater than he imagined. In trying to help the organization prepare for the chan...Starting at €8.20
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Sears, Roebuck and Co. (A): Turnaround (Spanish Version)
Hallowell, RogerCase HBS-804S02Service and Operations ManagementEl director general de Sears se enfrenta a problemas que implican cambio de tendencia reciente de la compañía y la transformación en curso, incluyendo la gestión del cambio y el uso de rezagados (EE.UU.) indicadores o medidas principales.Starting at €8.20
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Transforming Singapore's Public Libraries (Spanish Version)
Hallowell, Roger; Knoop, Carin-Isabel; Neo, Boon SiongCase HBS-810S06EntrepreneurshipEl sistema de Singapur Biblioteca Pública se transformó de ser mediocre en el mejor de clase mundial utilizando la tecnología de la información, gestión progresiva de recursos humanos, y la comercialización se acerca inusual para las agencias gubernamentales.Starting at €8.20
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Auto Collection: Ford's Better Idea for Selling Cars and Trucks (Spanish Version)
Hallowell, RogerCase HBS-811S04Service and Operations ManagementFord anima a sus distribuidores independientes para consolidar, mostrándoles el tamaño puede traer beneficios tanto para ellos y sus clientes. Ahora, los concesionarios consolidadas mejorar el servicio al cliente y reducir los costos.Starting at €8.20
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London Health Sciences Centre: Talent Development (A)
David Loree; Ken MarkCase IVEY-9B16C049-ELeadership and People ManagementIn 2011, a health care director at London Health Sciences Centre (LHSC) asked one of her managers to review two candidates for promotion to a front-line coordinator position. The manager was tasked with the job of choosing between two promising candidates who were quite different from each other. He had to carefully review the qualifications of the two candidates and determine which one would be better suited to the role. Use with supplement 9B16...Starting at €8.20