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Radically Simple IT (Spanish version)
Upton, David M.; Staats, Bradley R.Article HBS-R0803JInformation Technologiesthe difficulty and expense of mapping out all requirements before a project starts because people often cannot specify everything that they need beforehand; the other unanticipated needs that almost always arise once a system is in operation; and the tricky task of persuading people to use and "own" it. Japan's Shinsei Bank emerged during the authors' research as a standout among the companies applying the path-based method. The firm designed, b...Starting at €8.20
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NEC: A New R&D Site in Princeton (Spanish Version)
Kuemmerle, Walter; Kobayashi, KiichiroCase HBS-803S03Service and Operations ManagementEn 1992, Daizburo Shinoda, un alto director de I + D en el NEC, tiene que lidiar con un tema de la sucesión con respecto a la dirección del sitio de I + D de NEC en Princeton, Nueva Jersey en decidir a quién nombrar como el próximo líder del NEC D sitio extranjero más importante de investigación y, Shinoda tiene a considerar una serie de factores: la estrategia global de la empresa de NEC, la historia del sitio de Princeton, y las limitaciones de...Starting at €8.20
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TCS: The MCA 21 Project
Upton, David M.; Staats, Bradley R.Case HBS-609024-ETata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS' progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology enabled services provider. However, the project was not only complex but also presented cons...Starting at €8.20
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Scaling Well by Doing Good: Motivating Talent at b.good
Gino, Francesca; Green, Paul; Staats, Bradley R.Case HBS-916031-ELeadership and People ManagementBoston-based fast-casual chain, b.good, was founded on the idea of healthy food, sourced locally, and prepared in-store. They'd worked to build a value-based business, and worked hard to cultivate a sense of family--among employees, customers and suppliers. In 2015, they had entered a period of substantial growth, with the company doubling in size over the past 12 months, and plans to double again over the coming twelve months. The management fel...Starting at €8.20
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Officenet (A): Making Entrepreneurship Work in Argentina (Spanish Version)
Kuemmerle, Walter; Coughlin, William J.Case HBS-802S01EntrepreneurshipDescribe la creación y financiación de Officenet, un distribuidor de suministros de oficina en Argentina. La compañía sirve al mercado de negocio a negocio a través de un catálogo (en combinación con pedidos por teléfono) y también a través de un catálogo basado en Internet. Officenet es un pionero en ambos canales de catálogo e Internet. Si bien la empresa es, posiblemente, un objetivo de adquisición para uno de los grandes distribuidores de art...Starting at €8.20
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Spotfire: Managing a Multinational Start-Up (Spanish Version)
Kuemmerle, Walter; Ellis, ChadCase HBS-803S23EntrepreneurshipSpotfire, un software de puesta en marcha, debe abordar la cuestión de dividir sus esfuerzos entre Suecia y Estados Unidos, además de la obtención de capital de riesgo, la obtención de nuevos clientes, y gestionar el crecimiento principio de su carrera.Starting at €8.20
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Officenet (B): After the Merger (Spanish Version)
Kuemmerle, Walter; Collura, MeredithCase HBS-804S05EntrepreneurshipDescribe la ejecución de una nueva fusión economía. Officenet, una tienda de ladrillos y clics de material de oficina, se vende a un Internet pure-play, Submarino.com. Los fundadores de Officenet se encuentran en Brasil, donde la empresa ha ampliado recientemente sus operaciones, y deben considerar varias preguntas sobre los planes de crecimiento de la empresa y la situación financiera.Starting at €5.74
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Belk: Towards Exceptional Scheduling
Bernstein, Ethan S.; Kesavan, Saravanan; Staats, Bradley R.; Hassall, LukeCase HBS-415023-ELeadership and People ManagementWith 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles, and result in improved allocation of resources through the use of big data, thereby increasing sales productivity. Like many other retailers, Belk expected the benefits from automa...Starting at €8.20
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Pal's Sudden Service-Scaling an Organizational Model to Drive Growth
Pisano, Gary P.; Gino, Francesca; Staats, Bradley R.Case HBS-916052-EService and Operations ManagementPal's Sudden Service has developed a unique operating model and organizational culture in the quick service restaurant business. With a deep emphasis on process control and improvement, zero defects, extensive training, and a high level of employee engagement, Pal's has been able to achieve excellent operating and financial performance. The case examines the challenges it potentially faces as it contemplates growing the chain significantly from t...Starting at €8.20
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Radically Simple IT
Upton, David M.; Staats, Bradley R.Article HBS-R0803J-EInformation TechnologiesMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are turned on. What's needed for today's businesses is IT that serves not only as a platform for existing operations but also as a launchpad for new functions and businesses. In this articl...Starting at €8.20