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Eye Care (C): Alejandro Lanzagora's Performance Assessment
Cebrecos, Enrique; Stein, GuidoCase DPO-166-ELeadership and People Management, MarketingIn February 2009 Alejandro Lanzagorta, a Business Manager at Eye Care, meets with the director of his business unit, Tiago de Vasconcelos, to discuss his annual performance assessment. In quantitative terms, Alejandro's sales results are better than expected, in fact, the best in the company. Opinions differ, however, over cost management, where Alejandro believes he has also exceeded expectations. The disagreement intensifies when the discussion...Starting at €5.74
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Eye Care (E): A Second Assesment
Cebrecos, Enrique; Stein, GuidoCase DPO-205-ELeadership and People ManagementIn February, as usual, Alejandro had his 2009 Global Perfomance and Development meeting with his superior, Tiago de Vasconcelos. His results had been very good: sales growth was 12.5%, reaching 100.3% of budgeted sales, above 98.1% of the business unit. In the new refractive line he had achieved 98%, compared to the average of 87%. Alejandro declared that communication had improved significantly, but even so he was nervous about his meetings with...Starting at €5.74
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AMD: A Customer-Centric Approach to Innovation
Ofek, Elie; Barley, LaurenCase HBS-507037-EStrategyAMD's launch of the Opteron microprocessor in 2003 has allowed the company to make inroads into the lucrative server segment. A long-time follower to Intel, AMD management felt it was in a position to lead the microprocessor industry in new directions. However, in 2006 it was not clear whether Opteron's success in the server segment would translate into success in other microprocessor segments, notably corporate desktop and laptop, and whether th...Starting at €8.20
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Novasys Medical
Hamermesh, Richard G.; Barley, LaurenCase HBS-810027-EEntrepreneurshipNovasys has developed a new medical device and procedure for the treatment of female stress urinary incontinence that is cheaper and can be performed in doctors' offices. In spite of FDA approval, the American Medical Association has been unwilling to approve the product for reimbursement. The case deals with the company's struggle to obtain a reimbursement code.Starting at €8.20
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'It Just Works' (Spanish version)
Eisenmann, Thomas R.; Pao, Michael; Barley, LaurenCase HBS-812S02EntrepreneurshipDropbox is a venture-backed Silicon Valley startup, founded in 2006, that provides online storage and backup services to millions of customers using a "freemium" (free + premium offers) business model. The case recounts Dropbox's history from conception through mid-2010, when founder/CEO Drew Houston must make strategic decisions about new product features, how to target enterprise customers, and whether to pursue distribution deals with smartpho...Starting at €8.20
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Yolanda Cruz in Health and Beauty (B)
Stein, Guido; Cebrecos, EnriqueCase DPO-300-ELeadership and People ManagementIn early 2012, Yolanda was appointed head of sales for the area of Catalonia, the second in size. It was a year marked by widespread fall in consumption; however, she exceeded the budget of 6,487,000 euros by 2%. She was also able to unite a team with three newcomers, whose hiring she had not had a say in, and about whom she had expressed personal reticence to her superior, Mónica Roig - she complained her preferences had not been taken into acc...Starting at €5.74
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Eye Care (D): A Call from a Headhunter
Cebrecos, Enrique; Stein, GuidoCase DPO-170-ELeadership and People ManagementIn early April, Alejandro receives a phone call from Jorge Spivak, a headhunter specializing in the health care industry, who inquires about his professional situation and possible interest in a search he's doing. Alejandro asks about the possibilities of promotion and career development in the short term. Although he tries not to show it, this is more important for him than even salary issues.Starting at €5.74
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Health Care versus LensOptic: Información para el Key Account de LensOptic
Cebrecos, Enrique; Stein, GuidoExercise EE-2Entrepreneurship, Innovation and Change, Leadership and People ManagementAcaba de recibir una llamada del Jefe de compras de HC para sentarse a negociar y resolver la situación mañana mismo. Tenga en cuenta que sus objetivos como key account para el año 2010, por orden de prioridad, son los siguientes: 1. Defender las ventas de la lente Optex Avanced IQ 2. Incrementar la facturación HC 3. El precio de la lente Optex Avanced IQ, en ningún caso puede ser inferior a 108 euros.Starting at €8.20
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Eye Care (C): La evaluación del desempeño de Alejandro Lanzagorta
Cebrecos, Enrique; Stein, GuidoCase DPO-166Leadership and People Management, MarketingAlejandro Lanzagorta, "Business Manager" de Eye Care, es evaluado por el director de su unidad de negocio, Tiago De Vasconcelos, en febrero de 2009. Los resultados cuantitativos de ventas superan lo esperado, siendo el mejor de la compañía. Sin embargo, surge la discusión en la gestión de costes, porque Alejandro qcree que también supera lo esperado. Las desaveniencias se enfatizan al tratar los factores relacionados con su capacidad de liderazgo...Starting at €5.74
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Eye Care (E): Una segunda evaluación
Cebrecos, Enrique; Stein, GuidoCase DPO-205Leadership and People ManagementEn Febrero, como era habitual, Alejandro tuvo la reunión de "2009 Global Perfomance and Development" con su superior Tiago de Vasconcelos. Los resultados habían sido muy buenos: un crecimiento de las ventas del 12,5%, alcanzando el 100,3% del presupuesto por encima del 98,1% de la Unidad de Negocio. En la nueva línea de refractiva obtuvo el 98% frente al 87% de media. Alejandro afirmó que la comunicación había mejorado de forma sensible; sin emb...Starting at €5.74