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The Leadership of Millennials at Microsoft (A): One generation amongst others (Portuguese Version, Brazil)
Stein, Guido; Martín, MiguelCase DPO-417-PBInformation Technologies, Innovation and Change, Leadership and People ManagementThis case opened with the departure of Rocío, one of the people Microsoft was counting on to develop the company's immediate future. Ana, the Director of the Major Accounts and Partners Unit at Microsoft Ibérica, and Luisa, the Human Resources Director, couldn't believe what was happening. Rocío was 26 years old, a telecommunications engineer and a member of the MACH program, the Microsoft Academy for College Hires, which included 17 other promis...Starting at €8.20
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Santander-Serfín: Revitalizing the Payment Systems Business (Portuguese Version, Brazil)
Díez J.; Villanueva, Julian; Nueno, José LuisCase M-1190-PBMarketingIn June 2001, Ramón Tellaeche, director of products and marketing at Banco Santander Serfín in Mexico, was considering the commercial strategy which the means of payments division should follow over the following months in order to achieve its ambitious commercial objectives. Marcial Portela, general manager of Grupo Santander's Americas Division, had set the objective of doubling the credit card market share in a year and a half, and capturing 2...Starting at €8.20
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The Leadership of Millennials at Microsoft (B): The conversation with Rocío (Portuguese Version, Brazil)
Stein, Guido; Martín, MiguelCase DPO-418-PBInformation Technologies, Innovation and Change, Leadership and People ManagementThrough a simulated conversation among four participants in the MACH program, issues covered include the hiring process, the appeal of working at a company like Microsoft, and what motivates young millennials to take this step. The expectations of this generation are also presented, along with the reality they will face upon their arrival and in their development, as well as the danger of lurking headhunters. Another topic of interest dealt with ...Starting at €5.74