HBSP (USA)
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A Different Kind of Partnership: the UK's Ministry of Defence and EDS develop the Joint Personnel Administration Program (JPA)
Kelman, SteveCase HBS-HKS452-ELeadership and People ManagementWhen, in 1997, the British Ministry of Defence (MOD) decided to consolidate the Human Resources systems used by its three military services (Army, Royal Navy and Royal Air Force) into a small number of tri-service ones, it saw the challenge as an IT problem that could be solved through an IT solution. The goal was to increase efficiency and cut costs, and both would be achieved - the MOD thought - by streamlining the more than two hundred customi...Starting at €8.20