HBSP (USA)
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Marks and Spencer: Plan A
Bell, David E.; Sanghavi, Nitin; Winig, LauraCase HBS-509029-EMarketingMarks & Spencer initiated a comprehensive approach to sustainability (reduction of waste, carbon emissions, fair trade) called Plan A. Does it offer a competitive advantage?Starting at €8.20
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Cracking Oyster: Shashi Verma & Transport for London Confront a Tough Contract (A)
Garcia-Rios, Patricia; Varley, Pamela; Zeckhauser, Richard; Donahue, John D.Case HBS-HKS743-EEconomicsThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. ""Cracking Oyster (A)" is the first part of a two part case set, "Cracking Oyster (A) and (B)," intended for a two-class sequence, but the (A) case may also be taught on its own. It is accompanied by a brief, two-part video com...Starting at €8.20
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Cracking Oyster: Shashi Verma & Transport for London Confront a Tough Contract (B) Sequel
Zeckhauser, Richard; Donahue, John D.; Varley, PamelaCase HBS-HKS745-EEconomicsThis sequel accompanies case number 1985.0, "Cracking Oyster: Shashi Verma & Transport for London Confront a Tough Contract (B)." "Cracking Oyster (B)" is the second part of a two-part case set, intended for use in a two-class sequence. The (B) case may also be taught on its own, but students will need to read (or at least skim) the (A) case in order to understand (B). "Cracking Oyster (B)" is accompanied by a six-and-a-half minute video companio...Starting at €5.74
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Clothing, Customer Service, and Company Culture (Spanish version)
Frei, Frances X.; Ely, Robin J.; Winig, LauraCase HBS-612S15On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had been courting Zappos since 2005, hoping a merger would enable Amazon to expand and strengthen its market share in soft-line retail categories. While Amazon's interest in...Starting at €8.20
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Drilling Safety at BP: The Deepwater Horizon Accident
Kaufman, Stephen P.; Winig, LauraCase HBS-611017-EService and Operations ManagementFollowing the 2010 Gulf of Mexico explosion and oil spill caused by the Deepwater Horizon, public attention focused on BP's safety record, practices, and management culture as the primary causes of the disaster. Drawing on public sources, this case traces the circumstances surrounding the accident, including not only the role of BP but also those of the two principal subcontractors hired to actually do the drilling and capping of the oil well (Tr...Starting at €8.20
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Cracking Oyster: Shashi Verma & Transport for London Confront a Tough Contract (B)
Zeckhauser, Richard; Donahue, John D.; Varley, PamelaCase HBS-HKS744-EEconomicsThis case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. ""Cracking Oyster (B)" is the second part of a two-part case set, "Cracking Oyster (A) and (B)," intended for use in a two-class sequence. The (B) case may also be taught on its own, but students will need to read (or at least ...Starting at €5.74