HBSP (USA)
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The Kursk Submarine Rescue Mission (Case and Multimedia), Teaching Note
Mikes, Anette; Migdal, AmramTeaching Note HBS-114097-EAccounting and ControlTeaching note for 114046 and 114708.Starting at €0.00
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Cambiando la cultura de British Airways
Kotter, John P.; Leahey, James K.Case HBS-411S09Leadership and People ManagementEn tan sólo 10 años, 1980-1990, British Airways se dio la vuelta, tanto la disminución de su imagen y situación financiera. Centrándose en la importancia fundamental de servicio al cliente, British Airways pasó de "asqueroso" a "sangrienta impresionante." Experimentando una crisis financiera en 1981 y tratando de responder a los desafíos de la privatización ayudaron a la gente de British Airways que se centran en el cambio de su cultura a través ...Starting at €8.20
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The Kursk Submarine Rescue Mission
Mikes, AnetteCase HBS-114046-EAccounting and ControlThe Kursk, a Russian nuclear-powered submarine sank in the relatively shallow waters of the Barents Sea in August 2000, during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at the scene, which had possessed between them all that was needed for a successful rescue. Yet they failed to save anybody. Based on the recollections and daily situational reports of Commod...Starting at €8.20