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Consultancy Development Organization
W. Glenn Rowe; Unnat KohliCase IVEY-9B08M034-EStrategyThe director of Consultancy Development Organization (CDO), a not-for-profit organization that helps develop the consultancy profession in India, needs to respond to CDO's poor morale and specifically to the recent incident with the deputy director of projects. The director's encounter with the deputy director was the latest in a series of frustrating experiences that he has faced since joining CDO the previous year. The director needs to decide ...Starting at €8.20
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Anupam Majumdar: Relationship Manager
James A. Erskine; Unnat KohliCase IVEY-9B07C032-ELeadership and People Management, StrategyAnupam Majumdar, relationship manager, and Aditya Mehta, regional head of Hindustan Neon General Insurance Limited, India, were meeting an important client. Mehta asked Majumdar to serve them tea. This really embarrassed and infuriated Majumdar. It was not the first time that Mehta, Majumdar's boss, had treated him like a peon. Majumdar was about to take a three-week leave of absence to attend his brother's wedding in New York so he was not sure ...Starting at €8.20
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Prashant Lakhera: Senior Analyst
James A. Erskine; Unnat KohliCase IVEY-9B07C033-ELeadership and People Management, StrategyPrashant Lakhera, senior analyst at Credit Rating Agency Limited (CRA), has been working with Deepak Ghosh, project manager of the Construction Development Board, on a report that needs to be submitted within the next few days. Because Ghosh had been acting inappropriately in front of clients, Lakhera and Gagan Vedi, the other analyst working on the report, was concerned about how this might damage the image of CRA. Shortly before the report was ...Starting at €8.20
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Ujaala Borderline General Insurance Company Limited
W. Glenn Rowe; Lyn Purdy; Unnat KohliCase IVEY-9B11C033-ELeadership and People Management, StrategyIn the last two years, Ujaala Borderline had lost two key accounts and the bidding process for a third large account. Ujaala Borderline’s CEO and an executive VP had just left a meeting with the firm’s largest client, Sweekar Iron and Steel. Sweekar’s CEO had informed them that he was taking his firm’s business from Ujaala Borderline and going with another provider. He had pointed out several servicing issues that had occurred over the last two y...Starting at €8.20
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Victory Bank Limited (A)
W. Glenn Rowe; Unnat KohliCase IVEY-9B08M096-EStrategyThe vice-president of corporate and institutional banking at Victory Bank Limited (VBL) finds himself in a political imbroglio. He needs to respond to the request by VBL's head of retail and private banking to join his team, even though the vice-president shares an excellent relationship with his current boss and is a star performer within the organization. The vice-president needs to decide his next steps: whether to accept that new role or to d...Starting at €8.20
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Victory Bank Limited (B)
W. Glenn Rowe; Unnat KohliCase IVEY-9B08M097-EStrategyThis is a supplement to Victory Bank Limited (A), product 9B08M096. The vice-president of corporate and institutional banking at Victory Bank Limited (VBL) finds himself in a political imbroglio. The vice-president needs to decide his next steps. Students will come to understand how they can get caught in political battles and how best to manage the politics within the organization.Starting at €5.74