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The Ministry of Defence of Ukraine: The Role of Character in Reform
Gerard Seijts; Yaryna Boychuk; Liudmyla Kryzhanovska; Sophia Opatska; Andrew RozhdestvenskyCase IVEY-9B17C042-ELeadership and People Management, StrategyIn late 2014, the deputy minister of Ukraine’s Ministry of Defence joined the public service, six months after Ukraine’s revolution and change of government. He joined the ministry as part of the new government’s attempt to reform a bureaucracy crippled by corruption, inefficiencies, and dysfunction. In six months, he had already made notable changes. However, by March 2015, the changes were not resulting in better outcomes where they were urgent...Starting at €8.20
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LifeNet International's Transformation of African Healthcare via Social Franchising
Ilan Alon; Raul CarrilCase IVEY-9B14M131-EEntrepreneurship, StrategyLifeNet International was a social conversion franchise concept aiming to provide basic, quality and sustainable healthcare to poor and underserved populations in sub-Saharan Africa. The founder and president had relied on the assistance of others to help bring about his idea of affordable healthcare. In 2012, the executive director for LifeNet International’s operations in Burundi, began focussing on developing the company in Burundi. She was ex...Starting at €8.20
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iSpace: Expanding a Start-Up Hub for West African Entrepreneurs
Nicole R.D. Haggerty; Darkwah Joseph Asante; Emma Hogeterp; Ali Beres; Hui FangCase IVEY-9B18M097-EEntrepreneurship, StrategyiSpace, a start-up hub that focused on women in technology, was founded in 2013 in Ghana’s capital, Accra, and provided space, technology, and funding to 62 entrepreneurs. In May 2017, the co-founder wanted to expand the business to maximize social impact by empowering a greater number of entrepreneurs who lacked technical skills, emotional support, and access to funding. iSpace had four strategies to choose from to meet its goal: create new prog...Starting at €8.20
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The Linda Dor: Building a Culture of Customer Satisfaction
Nicole R.D. Haggerty; Mark Boadu; Allie Zuccon; Zoe WoodsCase IVEY-9B18C014-ELeadership and People ManagementThe general manager of operations and interim general manager of human resources at Linda Dor Restaurant and Rest Stop (Linda Dor) was facing challenges recruiting, training, and retaining staff at the lower levels of the organization. These customer-facing positions, which include wait staff, cashiers, and runners, are responsible for delivering the high level of customer service enshrined in Linda Dor Enterprises’ corporate values. Providing a ...Starting at €8.20
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Fastjet: Strategy and Expansion
Nicole R.D. Haggerty; James Spillane; Jocelyn Carabott; Cheryl Mok; Nicole WiebeCase IVEY-9B18D018-EEntrepreneurship, Service and Operations Management, StrategyIn 2012, Fastjet acquired Fly540, a low-cost airline with operations in Tanzania, Kenya, Angola, and Ghana, and began operating as a low-cost carrier with the goal to become the most successful pan-African low-cost airline. Since starting operations, FastStarting at €8.20
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Banco de la Gente Emprendedora, BANGENTE C.A.
Villanueva González, Andrés; Villanueva, Priscila; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31260_SFinanceBANGENTE fue un proyecto para desarrollar un nuevo banco para apoyar el éxito económico de los pequeños empresarios de Venezuela, ofreciendo créditos y otros servicios financieros para personas que trabajas en al economía informal y no tienen acceso a servicios financieros.Starting at €8.20
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Chocolate Artesanal Venezolano: Emprendimiento en Tiempos de Crisis
Fernández Melo, Juan Pablo; Cátedra René Morales Carazo de Emprendimiento; Schill, RyanCase INCAE-31264_SEntrepreneurshipPara 2018, en Venezuela había surgido un grupo de emprendimientos dedicados a la chocolatería artesanal, los cuales nacieron como alternativa para sortear la profunda crisis económica que aquejaba al país sudamericano desde 2014. Mantuano Chocolate, uno de estos emprendimientos, se encontraba en planes de expansión fuera de Venezuela y Giovanni Conversi, fundador de la empresa, reflexionaba sobre el éxito de su modelo de negocios basado en innova...Starting at €8.20
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+58Cacao: Emprendedoras Apasionadas por el Chocolate Artesanal Venezolano
Fernández Melo, Juan Pablo; Vellojín Helíaz, Marcela; Cátedra.René Morales Carazo de EmprendimientoCase INCAE-31276_SEntrepreneurshipLas hermanas Adriana y Teresa Pino se asocian con la diseñadora gráfica Sandra Boesi para crear en 2015 un emprendimiento llamado +58Cacao, en el cual elaboran barras de chocolate con cacao venezolano. La difícil situación económica de Venezuela ocurrida a partir de 2014 les lleva a buscar alternativas laborales que les brinden ingresos adicionales a sus profesiones cotidianas. La creación de este emprendimiento no es tarea fácil, tomando en cuen...Starting at €8.20
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Transparency International Ukraine
Lucas Monzani; Andrew Rozhdestvensky; Lindsay BirbragerCase IVEY-9B19C026-ELeadership and People Management, StrategyThe overarching vision of the global nongovernmental organization Transparency International was to free the world from corruption. Transparency International Ukraine (TIU) was founded in 2014, after three failed attempts, to tackle the high level of corrStarting at €8.20
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Gazprom (A): energéticos y estrategia en la historia de Rusia
Abdelal, Rawi; Tarontsi, Sogomon; Jorov, AlexanderCase HBS-711S28EconomicsLos críticos han acusado a Gazprom, el mayor productor de gas natural del mundo, de las evitando los principios del mercado a favor de las prioridades de política exterior del gobierno ruso, desde el corte gigante de la energía el suministro a Ucrania en enero de 2006. El motivo pretendido para la decisión sin embargo, parece indicar lo contrario: la empresa alegó que no tenía otra opción porque las partes no pudieron llegar a la conclusión de un...Starting at €8.20